Troy Briggs Email & Phone Number

Elizabeth, New Jersey, United States

Port Elizabeth, New Jersey

• Responsible for ensuring all daily work assignments are completed properly and safely by the Foremen/Chief Supervisors and hourly union labor you supervise.
• Responsible for directing the Foreman/Chief Supervisors in their daily work assignments to minimize union labor cost and maximize terminal efficiency.
• Responsible for determining and ordering appropriate amount of union labor, including additional union labor as you deem necessary and as business needs require.
• Budgeting Labor Cost.
• Projecting/Forecasting Operational needs.
• Team size ranged daily between 15- 50 union laborers

Moonachie, NJ

• Managed relationship with 3PL
• Manage warehouse staff and all operating procedures.
• Created a streamlined receiving process.
• Complete control of company’s Amazon Vendor Central account.
• Provided sales supports and reports

Carlstadt, NJ

• Managed the operations in relation to Key Accounts
• Managed 3PL relationships
• Managed affairs between company and delivery services
• Managed the process of each account’s order & fulfillment procedures.
• Compile data to the key accounts regarding open orders (via MS Excel).
• Compile data of shipped orders to key accounts (via MS Excel).

Pine Brook, NJ

• Managed 3PL warehouse affairs.
• Co-created the international returns process.
• Performed Root Cause Analysis for service failures.
• Parcel Hero award for department versatility 2014.
• 99.94 & 99.91% Efficiency back to back months (Employee of the Month
• Providing Customs documentation for clearance.

Paramus, New Jersey, United States

• Created a process that reduced erroneous alerts by 30%
• Trained over 200 employees to use the new technology
• Designed all training materials used for coaching sessions.
• Team Lead of all Safety Presentations done on or off site.

Mahwah, New Jersey, United States

• Supervised staff of 4 employees and trained new employees
• Authorizing Payment or Issuing Denial of each Claim handled by my staff
• Organized & consolidated documents for easier access
• Reporting Loss Ratio in monthly meetings to the President and/or the CFO

Communications

Certificate Of Completion, Recording Engineering

Recording Engineering

High School Diploma, Culinary Arts/Chef Training

Activities and Societies: E.R.A.S.E., Year Book Committee, 3 year Varsity in 2 sports, Project Adventure Club.