Troy Briggs Email & Phone Number

Garfield, Nj, Us

Elizabeth, New Jersey, United States

Port Elizabeth, New Jersey

• Responsible for ensuring all daily work assignments are completed properly and safely by the Foremen/Chief Supervisors and hourly union labor you supervise. • Responsible for directing the Foreman/Chief Supervisors in their daily work assignments to minimize union labor cost and maximize terminal efficiency. • Responsible for determining and ordering appropriate amount of union labor, including additional union labor as you deem necessary and as business needs require.• Budgeting Labor Cost.• Projecting/Forecasting Operational needs.• Team size ranged daily between 15- 50 union laborers

Moonachie, Nj

• Managed relationship with 3PL• Manage warehouse staff and all operating procedures.• Created a streamlined receiving process.• Complete control of company’s Amazon Vendor Central account.• Provided sales supports and reports

Carlstadt, Nj

• Managed the operations in relation to Key Accounts• Managed 3PL relationships • Managed affairs between company and delivery services • Managed the process of each account’s order & fulfillment procedures.• Compile data to the key accounts regarding open orders (via MS Excel).• Compile data of shipped orders to key accounts (via MS Excel).

Pine Brook, Nj

• Managed 3PL warehouse affairs.• Co-created the international returns process.• Performed Root Cause Analysis for service failures.• Parcel Hero award for department versatility 2014.• 99.94 & 99.91% Efficiency back to back months (Employee of the Month• Providing Customs documentation for clearance.• Problem solving delivery issues.

Paramus, New Jersey, United States

• Created a process that reduced erroneous alerts by 30%• Trained over 200 employees to use the new technology• Designed all training materials used for coaching sessions.• Team Lead of all Safety Presentations done on or off site.

Mahwah, New Jersey, United States

• Supervised staff of 4 employees and trained new employees• Authorizing Payment or Issuing Denial of each Claim handled by my staff• Organized & consolidated documents for easier access• Reporting Loss Ratio in monthly meetings to the President and/or the CFO

Communications

Certificate Of Completion, Recording Engineering

Recording Engineering

High School Diploma, Culinary Arts/Chef Training

Activities and Societies: E.R.A.S.E., Year Book Committee, 3 year Varsity in 2 sports, Project Adventure Club.