Develop and execute data strategy to ensure Master Data is collated, cleansed and migrated to SAP.Leadership and Management of Data stream team to ensure key project indicators of time, cost, quality, risk, scope are met. Manage Data strategy and adapted throughout the life of SAP implementation. Delivery and implementation of Data Governance Model.Collaborate across colleagues and stakeholders in executing Data strategy.

Responsible for accurately and effectively representing the contracts function of WesTrac during the SAP project. Within contract function tasked with defining and reviewing business requirements and support design, build, test and deployment.Actively contribute to and support the design of solution.Testing of solution to ensure optimum functionality.Work with Functional Consultants to review solution progress. Business process documentation and development. Undertake data migration and business readiness activities.

Principle accountabilities of the position:To support the company in realising the value from AMT to benefit its Equipment Management vision, the AMT Key User must- Ensure all new employees are trained on the relevant aspects of AMT- Ensure all existing employees are provided with AMT refresher training on a periodic basis- Ensure all AMT User Documentation aligns to company business processes, complies with company quality controls, and is up to date- Ensure an acceptable level of AMT Health through performing AMT Health Assessments on a regular basis, and implementing improvement strategies- Maintain the set of new sites and customers

Leadership and Training• Lead a team of 25 unionized travel professionals to provide the best member experience possible for our clients with worldwide travel requirements • Ensure key metrics are exceeded • Drive process improvement ideas for increases in sales revenue• In class training for new company campaigns and initiatives• Daily coaching and mentoring sessions to improve sales and member service• Green team co chair for the Vancouver office

Leadership and Training • Lead a team of up to 20 Quality Coaches to meet and exceed standard service levels, through quality monitoring, coaching and development for over 3000 employees globally • Design and implement quality methodologies for service delivery • Design and implement quality certification for coaches • Responsible for conducting and documenting employee performance reviews• Responsible for a variety of quality initiatives globally• Analyze service gaps, look for root cause and design plans for improvements• Documenting of quality processes for standardization purposesProject Management • Project planning and implementation of quality monitoring and speech recognition software (Witness and Utopy)• Budget planning and RFP process for quality monitoring tools• Develop plans and execution of implementation plans to end users • Outsourcing quality process modeling and maintenance