Troy Dailey Email & Phone Number

Indianapolis, In, Us

Greenwood, Indiana, United States

Indianapolis, Indiana Area

Tampa/St. Petersburg, Florida Area

Tampa/St. Petersburg, Florida Area

While working for the Tampa Bay Rays my event experience from Tropicana Field consists of Tampa Bay Rays baseball games, Big Leaguer for a Day, Tampa Bay Times Homeshow, Tropicana Field Summer Concert Series, Tampa Bay Rays Summer Youth Baseball Camps, gala dinners, and fundraisers. Some job responsibilities include: • Coordinate security needs during Rays baseball games with Sentry Security Services• Assist in relations with St. Petersburg public safety branches and emergency response teams• Correspond any legal, medical, housekeeping, or security issues with the appropriate party while acting as main operator in the game time command center during Rays games• Protect the integrity and image of Tropicana Field and the Tampa Bay Rays brand by performing excellent guest service as well as embracing the high standards of the Tampa Bay Rays Stadium Operations Department• Execute operational needs such as setup and tear down for events along with pre-event checks for proper set-up in accordance with client requests and Tropicana Field policies

Detroit, Michigan

During my time with S.A.F.E. Management at Ford Field my event experience consisted of Detroit Lions football games, MHSAA Football State Finals, MAC Championship, Quick Lane Bowl, One Direction concerts, Hob Nobble Gobble, Autism Speaks Charity WalkMy job responsibilities included:• Coordinated and staffed for 65 private group tours from July 2014-January 2015 generating over $15,000 in revenue• Recruited, interviewed, and hired four new tour guides to fill vacant positions for our Ford Field Tours Program• Created an evaluation document of guides that can be completed by S.A.F.E. administration staff as well as tour guests• Effectively assign 920 staff members to specific positions on game days by creating Position Assignment Passes and Crew Calls• Maximizing lost prevention and expense management by conducting an in-depth inventory of all equipment• Ability to adjust and adopt planning and staffing needs for a wide variety of events ranging from 100 guests to 65,000 guests• Efficiently complete bi-weekly payroll reconciliation of invoices reaching over $200,000 to ensure profit maximization• Assist in successfully facilitating event operations at Ford Field as they relate to: security, crowd management and guest services• Systematize 1,000 active employees in terms of human resources, scheduling, operations and effective communication through computer software such as Microsoft Access and Microsoft Excel• Liaison between S.A.F.E. Management and Levy Restaurants during smaller events as it relates to problem solving and staff management