Troy Dube Email and Phone Number
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Strategically minded Chief Architect with experience, leading transformative initiatives across the financial services sector, renowned for guiding enterprise architecture & product teams towards innovation and tangible business outcomes. An Architecture leader with a profound financial services & technical foundation, possesses over 15 years of experience in leading enterprise and solution architecture, coupled with a decade of expertise as a senior engineer delivering high scale mainframe, client server, multi-tier web & mobile, microservice, & event driven solutions in the highly regulated financial services sector.Recognized for fostering high-performing architecture & product teams focused on successfully directing large-scale digital and data transformation initiatives, optimizing technology landscapes, driving business value, and reducing business & operational risk.Leading large-scale transformation programs including big data modernizations related to real-time event driven data processing to support Machine Learning and Analytics related to fraud detection and prevention solutions, mobile & web banking applications, back-office collections & disputes operations, and global call center transformations. PROFESSIONAL ACHIEVEMENTS Strategic Technology Leadership: Spearheaded IT strategy and digital transformation initiatives, leading creation, and execution of roadmaps for global financial institutions. Orchestrated cloud migration projects, achieving enterprise data modernization and optimizing technology architecture to enhance operational efficiency. Enterprise Data Modernization: Led enterprise-wide initiatives driving comprehensive data management strategies as a fundamental aspect of IT strategy and transformation. Optimized technology management and data integrity through tracking technology estate, managing tech debt, developing modernization roadmaps for enhanced scalability and security, Program & Product Management: Demonstrated proficiency in program management, overseeing large-scale transformations, and driving execution of digital solutions in complex banking environments. Led high-performing teams across diverse projects, ensuring successful outcomes and delivering exceptional value to clients. IT Strategy & Architecture Leadership Building High-Performing Architecture teams Leading Digital & Data Transformation Technology Landscape Optimization Agile & Waterfall Software Delivery Lifecycle Strategy Roadmap Creation & Execution Cloud Native Design & Strategy
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Chief Architect(Fractional)The Cybernetic Economic Intelligence FoundationNew York, Ny, Us -
Sr. Enterprise Architect(Contractor)Prudential Financial Jul 2024 - Dec 2024Newark, New Jersey, UsWorking as an Individual Contributor in Prudential's Global Technology Architecture Team. Developing reference architectures, improving governance process, and mentoring on architecture best practices. -
Director, Chief Technology Office - Head Of Architecture - Global FraudBarclays Jan 2022 - Oct 2023London, GbHeaded architecture of fraud detection, prevention, and servicing for all Barclays units, protecting 48M customers worldwide, architecture highlights:o Lead the Creation & Execution of the following Roadmaps: Fraud Detection & Prevention, Identity Detection & Verification (ID&V), & Fraud Data Modernization Roadmaps.o Optimization of Barclays in-house real-time detection and machine learning (ML) rules optimization engine allowing Barclays Fraud to reduce the time to market for optimized rules to be deployed and retire Falcon saving $40M over 5 years. o Lead modernizations related to real-time identity verification, introducing cutting edge device profiling and voice biometrics solutions in Barclays digital channels applications and global call centers minimizing fraudulent incidents related to the application process and account takeovers.o Modernization of Barclays Disputes process globally – Oversaw the roll out of Pega Smart Disputes to 7 of Barclays Businesses focused on improving customer experiences, streamlining disputes processing, and optimization of the dispute processing tech landscape.o Developed the Business Case & High-Level design for Fraud Data Modernization Strategy. The goal of the program was to transition fraud data, analytics, & machine learning platforms from on premise physical hardware to AWS Cloud using S3, RDS and Snowflake. -
Director, Chief Technology Office - Cards & Payments Governance LeadBarclays Jan 2022 - Oct 2023London, GbHeaded Architecture Committee, facilitating weekly review meetings, resulting in strategic alignment, and streamlined project evaluations. o Introduced product architecture templates with strategic roadmaps. Cut volume of 160+ annual project reviews 50%, reducing time to market by 50% for design process, enhancing efficiency and agility.
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Director, Chief Technology Office - Head Of Architecture - Global Call Centers (Interim)Barclays Jan 2020 - Dec 2021London, GbHeaded architecture of Global Call Centers supporting Barclays 48M customers worldwide, architecture highlights:o Led redesign of Physical Architecture migration to AWS Cloud, reducing technical debt by 40% and enhancing resiliency and scalability and allowing Barclays agent to work remotely through the Covid 19 Pandemic.
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Director, Chief Technology Office - Head Of Architecture - Us & German Consumer BankBarclays Sep 2019 - Dec 2021London, GbHeaded architecture for the US Consumer Bank. With it’s 20M+ Customers, 28M Cards in circulation, & 50+ White Labeled Partners that included 20 of America’s best-known brands the making USCB a Top 10 Card Issuer in the US, architecture highlights:o Modernized roadmap for web and mobile, enhancing technology consistency and delivering a customer-centric strategy. Improved ID&V security through improvements to login and step-up capabilities. Elevated JD Power ranking from 9th to 6th in 2 years through strategy execution.o Optimized Cards processing architecture supporting end to end processes including apply, onboarding, card activation, transaction processing, settlement, statements, payments, fraud detection, & rewards management. Tracked technology estate, managed tech debt, and optimized costs and capabilities. o Organized customer master and 360-view data warehouses, enhancing identity verification and enabling Mar-Tech programs. o Executed USCB data center migration successfully migrating 100+ application services, 40 databases, 800+ APIs, and 2TB of data.
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Director, Head Of Enterprise & Solution Architecture - Card ServicesFiserv Nov 2016 - Sep 2019Milwaukee, Wisconsin, UsLed 12 direct reports, comprising Solution Architects, and indirectly managed 30+ Product Owners, Tech Leads, and Program Managers. Directed projects, including scoping, design, and delivery, ensuring successful outcomes. Led white-labeled partnerships for 500+ Credit Unions and Banks, overseeing processing, applications, issuing, and settlement for web and mobile. •Spearheaded on-premises Cloud modernization, establishing internal cloud, and converted products and applications to a microservices architecture. Deployed a developer portal using MuleSoft Gateway, drove API modernization efforts, shortened onboarding time from 5-6 months to 1 month, and streamlined user experience.•Introduced real-time data processing into data lake, utilizing customer insights as a product offering. Developed modernization roadmaps, including business cases and vendor relationship management, to drive innovation and efficiency.•Transformed settlement processes from once-a-day to intraday batch processing, achieving near real-time data capability. Introduced event streams into Cloudera MPP databases, transitioning to microservices architecture after evaluating 5 options for the target state.•Headed Agile development modernization initiative with Pivotal Labs for Card Valet capabilities within mobile web. Led development of Fiserv Cards mobile applications on entirely new tech stack through intensive 8-week project. Managed API migration efforts, ensuring all teams migrated APIs and significantly reducing onboarding time for clients. -
Director, Financial Services Enterprise Architecture Lead & AdvisorProlifics Nov 2015 - Oct 2016Orlando, Florida, UsServed as architecture lead for Financial Services (FS) vertical for a large IBM consulting partner, focusing on delivering web, mobile, and smarter process solutions. Led team of 3-4 Architects in consulting for clients, providing expertise in process improvement and defining requirements for Business Process Management (BPM). Collaborated closely with IBM developers.•Collaborated with C- Suite leaders at Regional Banks, conducting client workshops on Business Process Management (BPM) practices, achieving 25% increase in efficiency for application handling, onboarding, and dispute resolution processes.•Played a pivotal role in collaboration with IBM Financial Services team to develop potential use cases for IBM's predictive analytics technology. Contributed to shaping innovative solutions and strategies to meet evolving industry demands. -
Vice President, Principal Architect For Consumer BankingCitizens Bank Dec 2007 - Nov 2015Providence, Rhode Island, UsOversaw architecture for Consumer Banks products, checking and savings accounts, mortgages, auto loan and credit cards and all back-office operations systems.•Developed and implemented 100+ digital transformation designs, revolutionizing CRM and 360 view of customer, agent desktop, case management, and digital channels solutions supporting Checking, Savings, Mortgage, Loss Mitigation, and Collections. Achieved operational excellence, driving multimillion-dollar innovative and transformative initiatives.• Mentored Program Managers, Architects, and Tech Leads in design thinking, risk management, and strategic planning, improving processes and establishing highly resilient architectures, fostering a culture of innovation and excellence.• Drove development of 360 view architecture of customers using IBM's financial data warehouse model and Java-based APIs, deployed on IBM highly scalable WebSphere architecture. Implemented business objects architecture to empower business users with insights by combining views in the Customer 360 model and data, enhancing customer-centric decision-making.• Modernized Call Center desktop using Pega BPM tooling and Next Best Action predictive models. Streamlined operations and enhanced customer service capabilities, implementing cutting-edge technology and predictive analytics.• Led comprehensive 1-year project to modernize physical paper storage in IBM Content Manager, overseeing installation of 20 high-speed copiers, implementing OCR technology for document digitization, and automating keyword indexing. Upgraded network connections with T3s and implemented a 1M-page annual licensing model for imaging.• Led architectural analysis, design, and migration planning for over 10 mergers and acquisitions during a 7-year period.
Troy Dube Skills
Troy Dube Education Details
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Western New England UniversityEngineering -
Chariho High SchoolVocational Education In Electronics
Frequently Asked Questions about Troy Dube
What company does Troy Dube work for?
Troy Dube works for The Cybernetic Economic Intelligence Foundation
What is Troy Dube's role at the current company?
Troy Dube's current role is Chief Architect(Fractional).
What is Troy Dube's email address?
Troy Dube's email address is tr****@****ail.com
What is Troy Dube's direct phone number?
Troy Dube's direct phone number is +184567*****
What schools did Troy Dube attend?
Troy Dube attended Western New England University, Chariho High School.
What are some of Troy Dube's interests?
Troy Dube has interest in Science And Technology, Environment, Children.
What skills is Troy Dube known for?
Troy Dube has skills like Enterprise Architecture, It Strategy, Transformation Leadership, Strategic Thinking, Financial Services, Program Management, Retail Banking, Technical Leadership, Solution Architecture, Risk Management, Process Improvement, Business Process Management.
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