Troy Edmonds Email & Phone Number

Largo, Fl, Us

St Petersburg, Florida, United States

•Provide excellent customer service by creating memorable client experiences, supervising moving and junk removal services, and establishing clear value for services rendered. •Oversee operational tasks such as truck safety, client estimates, and implementing new systems, while executing marketing strategies. •Manage staff hiring, training, and scheduling, ensuring alignment with company mission and goals. •Collaborate with the Owner/GM to refine processes and improve business performance. •Handle financial management, including P&L oversight, budgeting, and ensuring profitability targets are met.•Manage open leads using company CRM

Executed comprehensive manual testing for TestIOIdentified and resolved software bugsCollaborated effectively with the development teamEnhanced product quality by 30%Implemented innovative testing strategiesMaintained detailed documentation to enhance the reproducibility of tests.

Largo, Florida, United States

Efficiently managed timely deliveries, surpassing daily targets by 20%.Streamlined package tracking, reducing errors by 15%.Enhanced route planning, cutting delivery times by 10%.Analyzed customer feedback to refine delivery processes.Implemented new safety protocols, enhancing team compliance.Exceeded daily delivery targets by 20%, enhancing operational efficiency.Optimized route planning to decrease delivery times by 10%, increasing productivity.

Efficiently handled 30+ moves per month, enhancing client satisfaction through meticulous planning.Ensured safe transport of delicate items, achieving a 98% damage-free record.Trained new team members in proper lifting techniques, fostering a culture of safety.Streamlined loading procedures to cut down on job time, increasing team efficiency.Orchestrated efficient sorting of items pre-move, reducing packing time.

Demonstrated multitasking abilities by managing grill stations simultaneously, resulting in a 20% improvement in overall kitchen efficiency during peak hours.Executed high-volume grill operations with precision, maintaining a 98% accuracy rate in preparing customer orders, and contributing to a seamless kitchen workflow all while leading a positive team environment.Innovated custom kitchen and presentation techniques, enhancing the flavor profiles of grilled dishes and bolstering positive customer feedback, leading to a 15% increase in customer retention.