Troy Fahey Email & Phone Number

Casa Grande, Arizona, United States

• Supervise the maintenance of accurate inventory through physical cycle counts and updating of Kanban’s through SAP.
• Monitor audits of our internal warehouse, investigate, and perform root cause analysis to correct any discrepancies found.
• Plan and supervise employees to ensure daily cycle counts are being performed at 100% accuracy according to our SOP’s
• Perform physical inventories of our 3 manufacturing facilities as often as required, investigating, and posting final inventory counts and working with finance to ensure 100% accuracy of inventories.
• Assist Production Managers and Logistics Managers with any inventory related issues to ensure production does not halt.

Chandler, Arizona, United States

• Personally manage the operations of 56 residential pool throughout the southeast phoenix valley
• Remove debris from pool, scrub walls, test water and add required chemicals on weekly basis to maintain water chemistry
• Inspect pool equipment for proper functioning of pumps, filters and control equipment
• Clean filters on biannual basis, drain and clean pools as required
• Personally conduct service calls for repairing, installing and replacing pool equipment for routine customers and for external customers
• Coordinate subcontract labor for projects outside of my expertise or schedule

United States

• Review customers forecast and sales trends versus forecast internally created to maintain highest level of forecast accuracy with customers on monthly basis. This contributed to saving several thousands of dollars on.
• Create and maintain production orders for over 500 items and review material availability to ensure items meet customers required delivery date.
• Maintained a budget of 1.2 million dollars through a 12-week period for ordering raw material and ensuring inventory levels maintained balance.
• Designed and implemented forecasting tools, automated scheduling and capacity models using mathematical and statistical techniques. These reports help reduce 7 million dollars of safety stock.
• Identify and recommend continuous process improvement opportunities for productivity, performance and customer satisfaction for Whole Foods, Amazon and private label customers. These process improvements helped reduce.
• Created standard operating procedures, flow charts and step-by-step instructions for the Production Planning, Procurement and Forecast Analyst positions while working in each department.

Tempe, AZ

• Complete weekly and monthly reconciliation of all open purchase orders to ensure payment and delivery. Doing so prevented customers who are delinquent on payment to receive new purchase orders.
• Assist in Logistics operations to streamline order management processes and procedures. The documents that were created help train 20 employees.
• Created new pick front layout that generated better inventory validity and pick efficiency. This in turn generated lower cost spending on labor and inventory shrink.
• Eliminated secondary warehouse for overstock and decreased overall carrying costs of inventory for over $250K in savings per year
• Completed Six Sigma project to establish stock levels for inventory by implementing capacity requirements to ensure complete utilization of minimal warehouse space

Tempe, AZ

• Establish a daily route to ensure all customers are being serviced.
• Implemented a new routing system for sales representatives to reduce drive time and allow for more time to visit potential new clients.
• Identified opportunities in the field and increased sales and profitability by 25% for my market.
• Improved service, brand loyalty and increase customer satisfaction.
• Continuous review of products expiration's to ensure product freshness
• Resolve customer service issues and fulfill any special requests

Gilbert, AZ

• Lead merchandiser for over 18,000 products.
• Managed vendor relations to ensure all vendor managed inventory was done to our standards
• Upgraded the special ordering processes for procuring products for customers that were not carried in store.
• Enhanced the process for stocking inventory to sales floor, in doing so improved overall inventory validity to 98.3%, and directly lowing stores shrink percentage under the goal to 1%.
• Ensured all customers were getting the highest level of customer service and mentoring cashiers to work at their full potential.

Okinawa, Japan

• Lead, train, and developed a platoon sized element of 45+ Marines daily in multiple facets of warehouse distribution, lean six sigma, labor management, and other areas as applied.
• Maintained a traveling inventory of over 10,000 units across 7 months providing support to various units across the Southeast Asia region.
• Deployed multiple times to assist with logistic operations across the world in various conditions.
• Lead inventory efforts to a 99.99% inventory accuracy for best in class inventory accuracy across all Department of Defense.
• Provided supply support to over 6 squadrons, 90 aircraft, and 900 Marines daily. With a shipping accuracy of 99.98% providing combat essential equipment in a delivery time of <60-minute time frame.

Tempe, AZ

• Managed the loading and unloading of delivery trucks with appliances, TV’s and beds
• Received, validated and reconciled all merchandise into inventory daily
• Routed driver’s stops for the next delivery day to ensure all stops be meet and in a timely matter
• Improved and streamlined positions for greatest efficiency in performance, and for the physical inventory count to coincide with system inventory
• Corrected all system errors
• Directed all the products coming back from the drivers and assessing what is to be done with them

Chandler, AZ

• Facilitated returns, exchanges, warranty plans, and handled customer complaints.
• Conducted monthly reviews with cashiers to ensure all tasks were being completed and their performance was up to company standards.
• Opened and closed store computer system, controlled all cashiers’ tills and store vault, oversaw of customer service desk and all cashiers.

Bachelor’S Degree, Logistics, Materials, And Supply Chain Management

Associate’S Degree, General Business

Presidents Honor List from Jan. 2014 to May 2015