Grow a portfolio of successful businesses: Develop district-level strategies to achieve each store’s financial, operational and customer-service goals, while addressing each store’s unique strengths and challenges. Develop and execute store level plans that build sales, increase profits and develop people.Lead a team of leaders: Motivate, coach and strengthen General Managers as team leaders and restaurant operators.Serve as a resource: Provide expertise on key customer issues, team staffing and management, restaurant operations and company policies and proceduresBuild successful teams : Analyze the staff and be able to devise the right kind of talent management and recruiting strategies. Identify training gaps and work to fill them.Developed New Innovation: Developed new and innovative ways to report numbers and audit operations. Developed a system to track and rank the performance of each restaurant in the company.Increase Efficiency: Evaluated and developed plans to improve company operations on efficiency and speed. Increased profits through efficiency and innovative thinking.

Managed 18 different properties including scheduling maintenance, maintaining occupancy, and screening potential tenants. Scheduled maintenance within budget and kept properties in good repair.Maintained financial reporting and controlled budgets for each property.Marketed and leased according to fair housing laws. Ensured company remained compliant to all federal and state laws and standards.Recruited, hired, and trained new employees according to company standardsHandled scheduling of vendors and employees.Negotiated and approved new contracts with various vendors.Handled the acquisition of several new properties including negotiating price and concessions before purchase.

Managed the training and development of 60 restaurants including new product roll out, food sanitation classes, and management development classes.Managed the training of all external manager candidates. Ensured that they were trained and developed to company standards.Developed mangers to achieve all financial goals. Held managers accountable on consistency of their training through coaching and audits.

Maximized financial performance and bottom line profit through planning, budgeting, scheduling and P&L Management.Served as a role model for appropriate and fair business practices.Constantly improved the skills, knowledge, and morale of all employees.Maintained inventory and all restaurant operations.

Solved problems through appropriate investigation and decision makingRecruited, managed, trained and motivated employees according to company procedures, policies and employment laws Modeled and created an environment that ensured positive customer experiences

Established and maintained appropriate systems for measuring necessary aspects of operational management and development Formed plans and directed units to achieve operational excellenceManaged financial performance of multiple districts