Acanthis connects your 3rd party data sources (Xero, Shopify and more) to give your business industry specific data visibility and actionable insights in a way that you can understand. Acanthis empowers you to improve your business through action plans and performance monitoring.www.acanthis.io

Setting the highest standard on a global scale, by pioneering the most intelligent approach to coordinating patient care.www.patienteer.com

Antler is a global early-stage VC enabling and investing in the world's most exceptional people.

• Technology Strategy & Performance (Multiple engagements/clients in government and banking sectors) – IT infrastructure transformation, procedure development, process design, data migration and conversion planning, strategy and plan development, vendor procurement strategy, executive stakeholder management, business requirements specification, financial modelling, technology business management, custom application development, investment optimisation, IT operating model, IT service delivery, orchestration, dev ops.• Web Application Development – project management, business requirements specification, procedure development, data migration, custom application development, application configuration, application test planning, maintenance and on-going support, cloud infrastructure, application security, stakeholder management.• IT Risk & Assurance (Multiple engagements/clients) - IT Controls testing and reporting, due diligence, data analytics, visualisation, stakeholder management, risk assessment and mitigation, disaster recovery, cybersecurity awareness, training development and assessment, communications strategy, information protection, data classification, adherence to policies, standards and regulatory requirements, business resilience, network security.• Data analytics and Visualisation (Multiple engagements/clients) - data analytics, visualisation, data migration, research of specialised analytics software, stakeholder management.• Business Development - client relationships, identifying and developing business opportunities, creating and reviewing engagement proposals and scope documents, researching potential market opportunities, liaising with international KPMG offices to leverage global knowledge and experience.

• Banking web application development using server side scripting language SmallTalk; client side technologies including JavaScript, JQuery, XHTML and CSS; and MS SQL Server for the database.• Other development related tasks such as functional and technical requirements documentation production and reviews; system code testing and reviews; and researching the requirements of and implementing a JBoss server for a new mobile banking application. Use of TortoiseSVN for document subversion control.• Software support duties such as liaising with clients to determine if system issues (“bugs”) exist and, if they do, problem solving and fixing issues as required. Use of Jira as issue and project tracking software.

• SharePoint Project involving managing, analysing the Business and Technical Requirements of, and designing the UWS Office of Engagement and Partnerships’ new collaboration sites using Microsoft Office SharePoint Server. Planning of data consolidation and data migration from the current OEP Share-drive to these sites.• Redesigned, restructured, developed and implemented a new Intranet for the Contact Service Centre’s main source of both internal and external information.• Analysed the Business Requirements of the Contact Service Centre and developed a variety of Visual Basic Applications and complex Macros as required to increase efficiency in tasks and reporting.

• Employed in the Contact Service Centre providing customer service and course information via phone, email and letters to prospective local and international students. Received high levels of positive personal feedback from Customer Service Benchmarking “mystery shopping” run by a national, independent benchmarking organization.• Servicing other university phone/email queues such as Capital Works and Facilities (maintenance, building projects, etc), Parking, Complaints Advice and the Sydney Graduate School of Management (Postgraduate College of Business).• Event set up and providing information to prospective students, their parents, and the general public at various university events e.g. Open Day, Careers Markets, Postgraduate Expo. Also organising and managing various other internal events such as Graduations, School and University Awards nights, and Staff Events.• Blog writing about University and student life for a new UWS social media website targeting high-school students.

• Headstart Trainer role and buddy for new employees- 4 week classroom and on-the-job training for new staff, requiring extensive Medibank product, service and sales knowledge/skills.• Team Leader- Open and close retail centre, cash ordering and balancing, supervision of staff, handle customer complaints, monthly duties roster, facilitate team meetings and monthly reporting.• Liaise with and visit local Member’s Choice Providers at own initiative- building and maintaining effective business relationships and creating better communication channels, resulting in higher sales and customer satisfaction/retention for both parties.• Numerous acknowledgments for customer service and sales, including a GEM Award (Going the Extra Mile) for outstanding achievement in customer service, Rookie award for the NSW Call Centre, #1 Sales Operator in the nation.• Excellent results in my Plan for Success- a personal development plan reported by my direct manager based on meeting individual and branch targets, achieving organisational and personal goals and interactions within my team.• Face to face and telephone customer service and needs based sales. Claims assessing, processing and payments. Premium processing and handling acceptance of arrears assessment. Setup and run kiosks in shopping centres. Create sales leads/opportunities at special events- e.g. local festivals, Chinese New Year celebrations.