City dispatcher and Planner• Reviewing and updating the planning board if anything is missing.• Reading all messages to insure all drivers know their routes, delivery time and pickups for the day.• All switches from America to Canada are completed on time.• Informing all customers of any delays, • Working with staff for any changes made for the next day, planning accordingly.• Reports of driver’s loss time sequence breaks.• Drivers monthly performances• speeding high RPM’S tailgating

• Monitoring a large feet of ltl driver’s , ensuring customer deliveries are on time.• Adjusting to real time changes In a fast paced environment in order to me daily customer demands.• Maintained updated records of orders in physical and electronic database.• Communicated all emergencies, delays due to weather and carrier schedule changes to customers and supervisors.• Redirected shipments en route in response to customer request.• Reviewing the morning ltl deliveries and pick up plan, to adjust for the afternoon pickup• Taking calls entering pickups, understanding the freight and equipment to do daily pickups.• Reviewing the morning switch plans, making sure all switches are done daily.• Notifying upper management of any accidents, or tractor breakdowns.• All work must be assigned to the driver's hand held device before leaving the yard.• Keeping track of blind shipment’s being picked up. Reentering them into the TMW system for delivery.• Checking daily RV'S through CN and CP website. Making sure there are enough to move our containers.• Going through all manifest, ensuring all loads are finished. Checking all have been EDI to in gate, fixing any freight heading to the wrong Province.• Planning driver's start times so all containers are in gated, starting with loads that maybe from the day before.• Notifying CN or CP of any chassis mechanical problems, on road or in our yard. Calling or by email so repairs are done in a timely manner.• Contacting the dock hourly to keep account of loads, and destinations.• Preparing for more RV request so I can EDI them before deadline.• Being aware of any DG heading to CN or CP , ensuring the right UN# and paperwork are sent through.• Picking up any loads at CN or CP that have been deramped,.• Making sure heated and reefer are loads are set at the right temperature.

Dispatcher • Day & RossBrampton, Ontario • June 2015 to June 2016• Setting up city plan for deliveries and pick ups• Planning line haul loads for Canada, and the US.• Collecting all circle checks from drivers on a daily basis.• Keeping in touch with Central throughout the day for any changes.• Informing drivers of any DG the will be carrying.• Using GPS to check driver's ETA reporting mechanical traffic, or weather situations.• Contacting customers if their freight is running late.• Attaching all ACES to the driver's paperwork for border crossing.• Documented all changes in computer tracking system.• Forecasted manpower requirements based on daily workload and company targets.• Divided cargo received by account Number and intended location. Equipment Operation Manager • Day & RossBrampton, Ontario • June 2016 to June 2017• Making sure all trailers are accounted for daily.• Keeping reefer tanks full at all times, reefer yard check is done every 4 hours.• Informing mechanics of any damages or repairs that need to be done daily.• Tracking any missing trailers, and notify upper management.• Daily trailer bank summary informing dispatch of equipment that can be used• Daily. Late trailer reports on freight that has to be worked, contacting customers for late deliveries or re booking.• Communication with dispatchers on spotted trailers, making sure all trailers are accounted for with our customers. Holding dispatchers accountable for updating trailers in the AS400 system daily. Billing customers for dropped loads or switches'• Responded to customer requests via telephone and email.• Supported Chief Operating Officer with daily operational functions.

Dispatch Manager • Gojit & DicomBrampton, Ontario • April 2014 to July 2015• Monitor personnel or equipment locations and utilization to coordinate service and schedule.• Arrange for necessary repairs to restore service and schedules.• Advise personnel about traffic problems, such as construction areas accidents congestion weather.• Manage 37 driver's 2 clerks, and 1 dispatch clerk.• Check daily logs in keeping within 430 regulations.• Checking driver's inspections records at the beginning of each shift.• Ensuring all line haul depart and arrive on time.• Contact upper management with any mechanical problems.• Meet with driver's regarding disciplinary measures, work accidents and appraisals.• Meet with AM dispatcher at the beginning of each shift in order to ensure continuity after their departure.• When time is short contact subcontractor carriers.• Making sure all drivers know their switch points.• All LCV drivers are informed on the ETA, highway on ramps and off ramps.