-Marketing-Advertising-Brand Management-Company Culture-Business Development-Project Management-Community Involvement-Special Events

Responsible for the day to day back office operations for a growing logistics company. Priority1 specializes in consulting and managing domestic "Less than Truckload" and "Truckload" operations for small to large shippers in North America.My responsibilities included overseeing the following areas of the business:-Accounts Receivable-New Agent Set-up-New Customer Set-up-Credit Evaluations-Commissions-Sales Contests-Special Projects-Daily Invoice… Show more Responsible for the day to day back office operations for a growing logistics company. Priority1 specializes in consulting and managing domestic "Less than Truckload" and "Truckload" operations for small to large shippers in North America.My responsibilities included overseeing the following areas of the business:-Accounts Receivable-New Agent Set-up-New Customer Set-up-Credit Evaluations-Commissions-Sales Contests-Special Projects-Daily Invoice Reconciliation Process-Customer Invoicing-Lead 10 Accounts Receivable Team MembersMarketing/Project Management Experiences-Led team that achieved 18 straight months of DSO Improvement YOY.-Helped build Company from 12M to over 200M in revenue in less than 7 years.-Managed complete redesign of company website, logo, tag line, sales collateral pieces, mission statement and core leadership values.-Led project to submit company’s application for the Better Business Bureau’s Torch Awards and company was 1 of 6 winners out of over 100 applicants. -Project Manager for application process for Best Places to Work in Arkansas and company was named one of the Best Places to Work in Arkansas.-Worked with IT to create a Collections team dashboard that showed accounts that needed to be worked based on their category.-Helped coordinate new job titles, salary ranges, New Hire Checklist, standardize group and individual interview questions and a New Hire PowerPoint.-Responsible for helping coordinate company wide dinner and awards banquet.-Attended Social Media Workshop to learn how to better utilize Facebook, Twitter, LinkedIn and Instagram to increase sales. Show less

SMG is the largest facility management company in the world. Below is an overview of my job duties:Marketing Experience (January 2011 - December 2011)-Created brochures to promote the advertising and sponsorship opportunities for four different facilities.-Consolidated all Advertising, Marketing and Promotional contract requirements for facility sponsors.-Created advertising schedules for sponsors on the LED boards, In-House Television Network and Scoreboard… Show more SMG is the largest facility management company in the world. Below is an overview of my job duties:Marketing Experience (January 2011 - December 2011)-Created brochures to promote the advertising and sponsorship opportunities for four different facilities.-Consolidated all Advertising, Marketing and Promotional contract requirements for facility sponsors.-Created advertising schedules for sponsors on the LED boards, In-House Television Network and Scoreboard commercials.-Researched and collected data to enhance promotional pieces-Assisted in researching new sponsorship opportunities for the different facilities.-Provided PR and on-going support for events.-Led Grassroots Marketing efforts for events including: Keith Urban, Britney Spears, Cirque Du Soleil, Jeff Dunham, Disney on Ice, Ringling Bros. Circus, Spirit of America, Avenged Sevenfold, Sesame Street Live and Trans-Siberian Orchestra.Facility Management Experience (August 2010-January 2011)-Member of Guest Services Team that obtained #1 Ranking in the NFL in Guest Satisfaction for 2010 Season.-Provided guest services and facility support for all Jacksonville Jaguars home games, the Georgia-Florida game and the Gator Bowl at EverBank Field.-Assisted Facility Services Manager with any items related to pre and post game logistics. Show less

-Coordinate Call Center Sales Contests.-Provide guidance on Call Center Processes and Procedures.

-Call Center contact for company-wide projects.-Responsible for leading Call Center specific projects.

Marketing (Over 5 Years’ Experience)-Managed advertising agency personnel in creating all print, radio and billboard media.-Developed and tracked advertising budget.-Communicated advertising and promotional activities to the field.-Evaluated sponsorship and trade opportunities for the local markets.-Maintained and updated advertising trade agreements.-Worked with local markets to develop customer retention strategies.-Ensured creative materials for specialty… Show more Marketing (Over 5 Years’ Experience)-Managed advertising agency personnel in creating all print, radio and billboard media.-Developed and tracked advertising budget.-Communicated advertising and promotional activities to the field.-Evaluated sponsorship and trade opportunities for the local markets.-Maintained and updated advertising trade agreements.-Worked with local markets to develop customer retention strategies.-Ensured creative materials for specialty publications were received by deadlines.-Worked with advertising department to create collateral and retail merchandising products.-Developed advertising materials for specialty publications and created promotions for radio stations.-Helped develop strategies to retain current customers.-Provided weekly sales reports and competitive analysis to the markets.-Led weekly retention calls with the markets and developed strategies and promotions to maintain current customer base.Management (9 Months Experience)-Managed 6 Store Managers and their retail operations.-Provided guidance and leadership to the Store Managers and retail reps to ensure they understood their compensation plans and sales objectives.-Supervised an Analyst as Marketing Supervisor. Project Management (Over 2 Years’ Experience)-Led Call Center specific projects.-Provided guidance on Call Center Processes and Procedures.Operations Support (Almost 4 Years Experience)-Trained retail sales teams on repair processes and procedures.-Supported regional retail and indirect sales teams by providing necessary information regarding products, services, policies and procedures.-Provided support for questions related to the online retail scorecard.-Coordinated training classes for new retail sales management. -Worked with corporate commission team to ensure that the retail management compensation plans were set up correctly in the system and fielded any compensation related questions. Show less

• Assisted Event Coordinator and Arena Staff in Pre-Event, During-Event, and Post-Event Coordination for Family Shows, Sporting Events, Conventions, Concerts, and other Arena Functions• Worked with Group Sales Manager on special projects• Assisted with organizing opening night festivities for new NHL franchise {Nashville Predators)• Worked with Production Managers from Kiwanis International and Christian Jubilee Conventions to develop effective Load-In and Load-Out procedures