-Facilitating multiple teams within Cigna: Express Scripts-Effectively tracking and communicating sprint/release progress to senior leadership-Tracking teams progress, velocity, sprint burndown charts, and sprint goals-Coach and mentor self-organization and cross-functionality to all teams-Create Excel sheets to organize capacities for future PI plannings-Working with developers and product owner to ensure that product backlog features, user stories, bugs, and tasks are created, maintained, and effectively communicated to the development team

-Complete modules and assignments on different languages like Java, JavaScript, SQL, HTML, CSS, etc.-Daily study groups with mentors and software engineers-Work on sample engineering projects -Mock interviews to prepare for future opportunities

-Utilized Agile Scrum practices to help increase development team’s velocity by 15% after two projects. -Anticipated and addressed potential or actual impediments to team delivery-Helped scrum team to release Minimum Viable Product (MVP)-Supported the product owners in defining, planning, and maintaining the product backlog and scope changes-Worked with team lead and product owner to identify, understand, and capture requirements, consolidated input from business and technical stakeholders.

Provide day-to-day support for execution of the service.Use PC applications to document, maintain and report functions/activitiesRespond to support request via email and phoneHelp customers through phone service or in personMake orders for equipment and suppliesOrganize budget spending for facilityDocument patient information and organize scheduling Support variety of business applications