* Account Management: Managed all orders, products, research & development and logistics. Clients included fortune 500, international and smaller regional businesses. * Customer Service: Primary customer contact. * Project Management: Manage process of taking artwork to finished printed packaging material. * Purchasing: Purchased raw material, machine and building materials. * IT Management: Integral part in design, testing, training and implementation of custom SQL/Visual Basic mission critical software system.

* Employment: Manage employment, safety and communications programs for 700 employee direct marketing catalog order fulfillment and mail processing company with five locations.* Recruitment/Staffing: Accountable for recruitment and turnover cost, communication program cost and legal cost associated with employment policy application. * Compensation: Designed and implemented complex Base Pay program for exempt and non-exempt Staff.* Safety/Worker’s Compensation: Accountable for worker’s compensation and injury cost, Reduced injury frequency by 15% between 1997 and 1998 via safety programs, committee work, rewards programs and hands-on inspection and training.* Project Management: Organizational Development project manager for 33 projects: Areas included job description completion, effective management training, corporate communications and job families and career planning. Wrote, implemented and enforced wide scale supervisory policy manual.

* Employment: Responsible for directing the human resources activities within 120 bed nursing center including training and updating center staff on company personnel policies, procedures, and regulations, monitoring and evaluating human resources systems and administering benefits programs.* Recruitment/Staffing: Accountable for recruiting and turnover cost, communication program cost and legal cost associated with employment policy application.* Safety/Worker’s Compensation: Reduced injury frequency from #1 in company to #34 through aggressive safety programs, modified duty and claims management. (WV) Accountable for worker’s compensation and injury cost.* Successfully defeated unionization campaign by local 1199/SEIU through proactive employee relations and management training. (PA)