Troy Stevens Email & Phone Number

Sydney, Australia

Sydney, Australia

Responsible for project managing the enrolment and nomination process, ensuring complex legislative requirements, tight timeframes and budget are adhered to.The Non-Residential Register contains the details of people that are not residents of the City of Sydney but who may be entitled to vote at local government elections. The first compulsory register of its kind in Australia, requiring innovative and original concepts in order to ensure effectiveness and compliance. Responsibilities include;* Establish & manage a process to communicate directly with those with possible entitlements, including the development, production and distribution of standard correspondence and forms* Create & implement an incoming forms management process, including the establishment and leading of a data entry team* Develop Customer Service materials, internal communications and education campaign for all staff at a level to reflect their engagement with non-residents * Stakeholder engagement of key City of Sydney staff and manage relationship with 3rd party mailing house to ensure project is on-track and on-budget* Relief cover for Unit Manager* Active participation on both the Project Steering Committee and ISU Project Working Group Key Achievements* Successful project management of time-critical process, under budget and with all legislated dates met* Establishment of dedicated data entry team ensuring deadlines were achieved and the effective data entry of over 100k returned forms * 22,972 verified non-residents on the electoral roll for 2016 local government election (16% of total CoS electoral roll and increase of over 20,000 non-residents from 2012 election)* Integration of separate Customer Service and Data Entry teams into one functional, efficient team

Sydney, Australia

Project managed initial phases of Vendor Management System (VMS) implementation into the NSW Department of Education & Communities, in order to provide controls and visibility of $110+ million contingent labour spend across the Agency. Responsibilities included;* Stakeholder engagement of key staff across DEC, external implementation partner and software vendor* Change management focus, driving adoption of new system across all key business units* Building & maintaining key relationships to ensure successful implementation of a critical system, with direct impact on 500+ Hiring Managers across DEC* Project Management responsibilities, coordinating multiple elements within a tight implementation timeframe* Leadership of Project Support staff to ensure deliverables at every key milestoneKey Achievements* Engaging key stakeholders and establishment of project and steering teams* Undertook EOI process to select successful Managed Service Provider to act as DEC’s implementation partner* Established configuration requirements from successful engagements to determine DEC Hiring Managers’ needs

Chatswood, Nsw

Responsible for leading talented team of 30+ staff, including design, online and offline trafficking, pre-media, distribution and customer service. Cirrus Media Australia (formerly Reed Business Information) is Australia's leading B2B organisation, with leading information products across multiple mediums, in markets including Media, Travel, Financial Services, Healthcare, Building, Mining, Franchising and Hospitality. Part of my role is to manage relationships with 3rd party suppliers, including contract renewals and tenders. With a burgeoning online business the focus is increasingly towards developing the team's talents in the online arena.

Chatswood, Nsw

Led a team of Production Coordinators and managed the paper ordering and schedules for RBI.

Haymarket, Nsw

Responsible for end-to-end production management and distribution of Emap Contracts' custom publishing titles. Clients included AUSTAR, NSW RSL, Video Ezy, Blockbuster, YHA and Lion Nathan.

Sydney, Nsw

Production coordination of various titles including Marie Claire, New Woman, Better Homes & Gardens, Family Circle and Men's Health.