Troy V

Troy V Email and Phone Number

Cell Phone Repair Consultant @ Asurion
nashville, tennessee, united states
Troy V's Location
Knoxville Metropolitan Area, United States
About Troy V

Troy V is a Cell Phone Repair Consultant at Asurion.

Troy V's Current Company Details
Asurion

Asurion

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Cell Phone Repair Consultant
nashville, tennessee, united states
Website:
asurion.com
Employees:
11556
Troy V Work Experience Details
  • Asurion
    Cell Phone Repair Consultant
    Asurion Sep 2019 - Present
    Assist customers with questions on hardware or software on their cell phones.Repair or replace products under correct procedures.Maintain perfect inventory count at all times.Surpassed monthly individual quota (goal) for product sales each month on floor.Advise customers the value of new products to up sell.Maintain a great survey percentage on a monthly basis.
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  • National Platinum Service
    Appliance Technition
    National Platinum Service Aug 2017 - Present
    Safely drive a company car to different locations.Upkeep with car cleanliness.Manage time between each home repair.Deal with difficult situations and make thought out decisions.Fix appliances without damaging customer home.Learn quickly and efficiently.
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  • Marshalls Convenience Stores
    Mentor/Store Associate
    Marshalls Convenience Stores Apr 2014 - Dec 2017
    Assisted in providing excellent customer service. Multitasking in different areas.Train new associates on floor and registerHad Highest Percentage for Credit Card Sales (8 months) as a part time employee.Helped achieve "Top Rated District Store" in Tennessee for all 3 years.
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  • Sitel
    Call Center Trainer
    Sitel Mar 2015 - Aug 2017
    Assisted in taking and managing supervisor calls for floor agents.Helped train new classes (15+ people) entering company every 3 weeks.Worked with teams to create better service for customers calling in.Had 100% Graded Calls (10 Months.)
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  • Us Cellular
    Customer Service Representative
    Us Cellular Apr 2016 - Apr 2017
    Sell and assist with customer questions regarding phone bills or new devices.Communicate with customers to understand and diagnose any technical related issues regarding their phone.Multitask to be as efficient as possible with new release dates for flagship phones.

Frequently Asked Questions about Troy V

What company does Troy V work for?

Troy V works for Asurion

What is Troy V's role at the current company?

Troy V's current role is Cell Phone Repair Consultant.

Who are Troy V's colleagues?

Troy V's colleagues are Cheah Mei Khoo, Cathy Luna, Ma Liana Javiero, Paula Pinto, Tenita Wilkins, Aldwin Paul Basilio, Tawana Harvell.

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