Responsive has over 20 clients with over 700 systems. Clients include the Village of Montgomery (Public Works, Police, and Village Hall), Ottosen Britz law firm, Renaissance Management Company, and many more SMBs. I took on many IT tasks including monitoring the cybersecurity software and acting in a helpdesk role. During my time, I also gained experience in organization resilience planning, server management, the office 365 suite, and how to successfully deploy cybersecurity architecture… Show more Responsive has over 20 clients with over 700 systems. Clients include the Village of Montgomery (Public Works, Police, and Village Hall), Ottosen Britz law firm, Renaissance Management Company, and many more SMBs. I took on many IT tasks including monitoring the cybersecurity software and acting in a helpdesk role. During my time, I also gained experience in organization resilience planning, server management, the office 365 suite, and how to successfully deploy cybersecurity architecture. Currently my main tasks are monitoring AppRiver email filtering, Entra logs, Duo logs, and CrowdStrike Falcon. Show less

During my time at Camping World I had the pleasure to learn and monitor ProofPoint email security tools, TAP, TRAP, and their DLP. I also familiarized myself with Palo Alto’s Cortex XDR and investigated incidents within it. With the SOC team I helped investigate, but mainly communicated with users who reported phishing emails and worked with them to get passwords reset following clicks.