Develop and maintain working relationships with insurance industry and related companies. Responsible for Carrier growth and relationships, especially outside of TPA's. Prospect and nurture personal relationships with adjusters and decision makers, to insure I get direct assignments for work. I still work in the field during major events, selling direct to home and business owners. Help establish Jenkins Restoration as a key player in the SW marketplace and nationally. Help to grow our footprint and brand loyalty. Responsible for developing and maintaining marketing strategies to meet organizational objectives. Attend conferences and set up marketing events to help raise brand awareness and increase marketing presence. I was asked to join the inaugural ESOP Committee, to help learn more about Employee Ownership and to help communicate our findings to every employee in the company.

Responsibilities include cold call selling, building client relationships, marketing and job estimating for insurance purposes. Closed over $5M in direct sales, over two year period, or 60% of all company sales.Centers of influence include: Adjusters, agents, property managers, and mitigation companies. Responsible for developing and maintaining marketing strategies to meet organizational objectives.

Responsibilities include: Building and maintaining a book of business through cold calling, networking and superior customer service.  Centers of influence include: Adjusters, agents, property managers, and contractors State certified C.E. instructor Currently teaching classes for individuals in the insurance industry Completing all necessary paperwork for ServPro and insurance companies Making initial contact with customers Determining cause and extent of damage Informing operations of size and scope of loss and necessary equipment Signing customer to contract (over $2.5M in sales) Daily contact with adjusters and customers, to insure proper handling of claim Available to customers 24 hours a day to insure the highest levels of customer service

 Responsible for all aspects of starting business, first as a sole proprietor, and later incorporating the business as an S-Corp Developed an organization of sub-contractors over multiple states, trained them in all facets of business, and maintained tight controls over quality of work and meeting deadlines Created safety guidelines for sub-contractors to help maintain workplace conditions. Did not incur a single job related injury to anyone associated with TCJ Services Initiated contact with clients and prepared bids to client's specifications, including job costing Responsible for building and maintaining client base Interpreted government (HUD) regulations to insure that work was completed in the required manner Conducted inspections of work areas to insure that work was done to meet all local and federal codes, and completed appropriate documentation

 Started with fledgling company in outside sales and was promoted numerous times, culminating in promotion to Vice President Responsible for day-to-day operations of 4 offices that provided industrial workers to customer locations Implemented policies and procedures that insured deployment of workforce to multiple locations throughout DFW metroplex, with varying start times, and did so in a way to insure that deadlines were met Company posted a 92% on-time delivery during my tenure Handled HR duties for company that employed up to 500 people per day to numerous job sites Maintained records to ensure that we were in complete compliance with all government regulation and implemented systems to assure these were met Interacted directly with customers and helped build relationships through various levels from floor supervisors to operations managers to HR Developed a program to have in-house staff make regular visits to customers, to help solidify multiple layers of contact with our clients Outside sales, developed my own leads, set my own appointments and determined the decision maker within the targeted company Assumed the position of Risk Manager and implemented numerous safety programs to help encourage employee participation and follow through Completed thorough workplace inspections to ensure the safety of our employees Initiated back to work system for injured employees that created light-duty work to keep employees involved and helped us monitor their rehab Attended worker's comp hearings to help mitigate employees return to work and protect JSB from unwarranted claims Served via invitation with the TWCC board, and attended meeting in Austin to help share ideas on how to curb abuse and fraud throughout system and shared our program on back-to-work policies  Received OSHA training and was certified as an instructor by OSHA Responsible for interpreting regulations and implementing rules to ensure employee compliance