📈 WHAT I DOI am a motivating, innovative, and flexible leader with progressive development, operational leadership, and regulatory experience, leveraging analytical, organizational, and interpersonal skills in competitive, fast-paced environments to improve customer satisfaction, increase donations, and optimize operations. ❤️🔥 WHY I DO ITI strive to identify and implement solutions that make a difference. Coaching individuals to reach their full potential. Simplifying processes to reduce waste and errors. Finding order in the chaos. Creating and transforming programs that keep people alive and well.💎 WHAT SETS ME APART FROM OTHERS★ Leadership: I coach groups into high-performing teams by infusing team spirit and leading by example★ Innovation: I think outside the box and stay on top of industry trends and emerging technologies to problem-solve★ Collaboration: I connect people and ideas to establish relationships and influence strategic plans to attain goals★ Operational Excellence: I drive process optimization by simplifying to reduce waste and errors and raise efficiency🔥 WHAT OTHERS SAY ABOUT ME★ Hard working★ Generous★ Kind★ Optimistic★ Gets the job done★ Can relate to anyone★ Creates cohesiveness★ Always willing to help or coach★ Caring, servant leader★ Quickly learns and masters new responsibilities★ Charismatic★ Leads by example🏆 ACHIEVEMENTS ★ Increased revenue by $500K annually by identifying and onboarding 2 new donation sources.★ Grew tissue supply by 15% by partnering with hospitals, hospices, funeral homes, medical examiners, and related personnel on strategic initiatives that improved referrals, procurement, evaluation, and delivery of corneal tissue.★ Identified, scoped, pitched, and negotiated the transition from a poorly performing $1.1M donor management system to an industry-leading platform with proven regulatory compliance that would save the organization 443% in the first year.⭐ MY CORE COMPETENCIES★ Sales ★ Operations Management ★ Performance Management★ Supplier Management ★ Change Management★ Standard Operating Procedures (SOPs) ★ Employee Development ★ Quality Management System (QMS)★ Coaching ★ Strategic Planning ★ Mergers and Acquisitions (M&A) ★ Development★ FundraisingApplications: Microsoft Office Suite (Excel, Word, PowerPoint), SalesForce, Adaptive, Paylocity, PagerdutyDonor Management Systems: Eyeris, iTransplant, Statline, EpicIndustries: Non-Profits, Healthcare, Food and Beverage
Listed skills include Team Building, Microsoft Office, Project Management, Customer Service, and 36 others.