Troy Weiss Email & Phone Number

Toronto, On, Ca

Toronto, Canada Area

Customer Relations Representatives (CRRs) act as frontline liaisons to residential, commercial and industrial customers, fulfilling a wide range of responsibilities in the meter/order to cash process for both electricity and non-electricity billing, such as meter data collection and data control, billing activities, collection services, payment processing, direct and indirect customer interactions, customer relationship oversight, and systems development and testing. CRRs develop and foster… Show more Customer Relations Representatives (CRRs) act as frontline liaisons to residential, commercial and industrial customers, fulfilling a wide range of responsibilities in the meter/order to cash process for both electricity and non-electricity billing, such as meter data collection and data control, billing activities, collection services, payment processing, direct and indirect customer interactions, customer relationship oversight, and systems development and testing. CRRs develop and foster customer relationships and optimizes financial results through professional, courteous, accurate and efficient service in alignment with company values and strategies. CRRs possess an in-depth knowledge of required management systems used in Customer Care and perform all activities in a manner which ensures the organization meets legal and regulatory compliance obligations. Show less

Peterborough, Canada

This job opportunity allowed me to develop a deeper understanding of the finance and credit industry. Tasks and Responsibilities included:Managing the Annual Debt Management Program Review project, which included checking interest bearing accounts, mailing or requesting information as needed for active clients and/or creditors, and updating databases with current information as received.Actively assisting with program promotion and community awareness, especially in… Show more This job opportunity allowed me to develop a deeper understanding of the finance and credit industry. Tasks and Responsibilities included:Managing the Annual Debt Management Program Review project, which included checking interest bearing accounts, mailing or requesting information as needed for active clients and/or creditors, and updating databases with current information as received.Actively assisting with program promotion and community awareness, especially in regards to opportunities through social media.Administrative duties such as filing, photocopying, answering phone, ordering supplies, posting documents & communicating with clients.Assisting with community workshops and presentations.Working cooperatively with CCRC employees and volunteers and participating in additional programs and tasks related to the work of Credit Counselling Service and CCRC. Show less

1230 Water St, Peterborough, On K9J 6Z5, Canada

The Public Educator is responsible for research, development, and delivery of educational information to the public about Riverview Park & Zoo, wildlife conservation and Canada’s biodiversity challenges associated with water. This position rotates with the Guest Services Kiosk which includes the resolution of guest inquiries/needs as well as merchandise sales.What I do:Research, development, delivery, and maintenance of seasonal conservation exhibits.Have an… Show more The Public Educator is responsible for research, development, and delivery of educational information to the public about Riverview Park & Zoo, wildlife conservation and Canada’s biodiversity challenges associated with water. This position rotates with the Guest Services Kiosk which includes the resolution of guest inquiries/needs as well as merchandise sales.What I do:Research, development, delivery, and maintenance of seasonal conservation exhibits.Have an approachable and friendly demeanor and the ability to communicate scientific and technical information to the general public including families & children.Deliver presentations to the public, regarding the threats to biodiversity and Canada’s challenges associated with water.Maintain a record of daily visitor attendance.Provide guests with information about the Park and zoo animal collection, facilities, schedules, programs, events, etc.Provide retail services for Park & Zoo souvenirs/merchandise which includes daily cash and inventory records.Provide Emergency/Special Services which may include first aid. Show less

Peterborough, Canada

Second Term:Responsible for tracking program development; liaise with outside channel partners to monitor progress of programs and to assist the Conservation Co-ordinator with reporting and data collection for CDM programs. What I do:Program design, project management, marketing research and analysis, process improvement, data entry/management, market analysis, customer satisfaction surveys, online forms/database management, direct mail, email marketing, public… Show more Second Term:Responsible for tracking program development; liaise with outside channel partners to monitor progress of programs and to assist the Conservation Co-ordinator with reporting and data collection for CDM programs. What I do:Program design, project management, marketing research and analysis, process improvement, data entry/management, market analysis, customer satisfaction surveys, online forms/database management, direct mail, email marketing, public relations, social marketing, event booth design, door-to-door outreach, community and customer outreach, conferences/trade shows. Show less

Peterborough, Canada

Responsible for tracking program development; liaise with outside channel partners to monitor progress of programs and to assist the Conservation Co-ordinator with reporting and data collection for CDM programs. What I do:Program design, project management, marketing research and analysis, process improvement, data entry/management, market analysis, customer satisfaction surveys, online forms/database management, direct mail, email marketing, public relations, social marketing… Show more Responsible for tracking program development; liaise with outside channel partners to monitor progress of programs and to assist the Conservation Co-ordinator with reporting and data collection for CDM programs. What I do:Program design, project management, marketing research and analysis, process improvement, data entry/management, market analysis, customer satisfaction surveys, online forms/database management, direct mail, email marketing, public relations, social marketing, event booth design, door-to-door outreach, community and customer outreach, conferences/trade shows. Show less

Bachelor Of Commerce (B.Com.), International Management

Activities and Societies: CHUO Community Radio, Making Waves Ottawa

Bachelor Of Commerce - Bcom, International Management