Troy Broussard Email & Phone Number

Sydney, NS, CA

Dartmouth, Nova Scotia, Canada

Support new and existing Customer Solution programs across Eastern Canada

Dartmouth, Nova Scotia, Canada

Manage the daily operations and P&L for Parts, Showroom, Stores, and Receiving to deliver a world-class customer experience in a boutique-style power sports dealership. Plan for daily and seasonal inventory demand on all parts, clothing, and outdoor accessories to support each of the model lines for BRP / Can-Am Off-Road, On-Road, Sea-Doo, and Ski-Doo.

Nova Scotia, Canada

Halifax, Canada Area

Primary role: Support the Enterprise Solutions sales for Atlantic Canada identifying sales opportunities with our existing and new MRO customers and promoting our vast array of value-added solutions. After a customer opportunity was identified, I would work with our client's key contact to establish any corporate goals or objectives and depending on the.

Mississauga, Ontario

Launch a new corporate VMI program including the establishment of new internal processes and procedures for collecting and managing the customers' programs. Centralize several branch-specific Vendor Managed Inventory (VMI) programs and create site lists for what is included in each program.Implement a new multi-site multi-province VMI for a large customer.

Mississauga, Ontario

Manage customer relationships and adherence to contract policy for several large national accounts. Coordinate customer requirements and direct internal resources across multiple sites and regions to achieve internal sales Growth Targets and Documented Cost Savings obligated to customers. Work with key contacts to identify new opportunities to develop and.

Mississauga, Ontario

Lead annual pricing updates across all National Accounts while working with vendors to develop new rebate programs or preferred pricing.Conduct annual ISO 9001 Customer Satisfaction Surveys to monitor customer satisfaction across sales and services utilizing Survey Monkey as the primary resource. Prepare Monthly and Annual reporting to customers and sales.

Mississauga, Ontario

Sales and Service rep for lightweight and heavy-duty belting.Support Branch and Customer inquiries to accurately determine belting requirements based on products being conveyed while considering any environmental washdown procedures and all roller and system limitations. Provided quotes to branch personnel based on customer requirements. Assisted in.

Toronto, Ontario, Canada

Cofounded and pioneered "Best of Toronto" specialty food ecommerce platform & distribution business in Toronto that generated buzz in the Toronto media. Fooddel delivered a simple solution: a curated selection of products from one of the top food markets in the world, offering disruptive innovations, such as shop by recipe, across multiple merchants, with.

Mississauga, Ontario, Canada

Marketing and Sales Support - Qualify and book appointments for Sales Manager Support Sales Manager in onboarding new clients including coordinating 50+ teams of Contractors to perform scheduled cleaning services each month. Develop a scorecard and create a schedule for maintaining client satisfaction and proactively monitor contractor performance and.

Toronto East

Manage P&L for Front Office team of 8 to deliver exceptional guest service and achieve a high level of compliance with corporate policies.Coach and develop staff on how to provide high levels of customer service.Create an Annual Monthly Rooms Revenue budget with tracking and forecasting based on seasonal and local activities.

Canmore, Alberta

Manage Front Office team including 10 Front Office Agents, 4 Bellman, and 4 Security to provide exceptional service and attention to detail in a high volume tourist resort.

Canmore, Alberta

Support General Manager in operations of a 160-room hotel. Assist Front Office Manager with shift checks, streamline operations, and train front office staff to increase readiness to serve.Finance - Assist the Controller during high-volume periods with GL coding and payroll supportLaunch new Conference and Lounge facility in new hotelInterm restaurant.

Sydney, N.S.

• Guest Services - Customer Check In/Out
• Reservations

Sydney, N.S.

• Bellman
• Catering / Banquets Services

Communication, General

Activities and Societies: Personal Development, Coaching

Profession Selling Skills

(Strategic Selling, Value Added Selling, Focused Selling Techniques)

Ms Office Suite

MS Project, Excel, Power Point

Value Driven Selling

Ntn Distributor Training

Timken Distributor Training

Iso 9001 – Internal Auditor

Corporate Training Program, Revenue Optimization / Forecasting / Interviewing

• Rooms Revenue Optimization / Forecasting and Planning • Interview planning and adherence to government HR guidelines