Troy Campbell Email & Phone Number

Garden City, New York, Us

As member of the station's senior leadership team facilitated the launch of Amazon Logistics' largest 2020 delivery station launch. I provide leadership resulting in a high performance team and culture. The team consists of over 200 associates with a focus on operational excellence, associate development and profit management.Achievements:►Successful launch of Amazon Logistics' largest delivery station in 2020►Improved and stabilized on time service►Increase productivity through active operational transition management and leadership engagement

San Diego, Ca, Us

At Appstar Financial LLC, I conceived, developed and implemented multi-year strategic vision with CEO; focused on short and long-term growth, gross volumes, gross margin and net margins of the business. I grew business by building great relationships within the local and regional business space, with current customers and identifying and closing business with new opportunities and partnerships.I am an engaged as powerful change agent to create and improve business processes for operations division of 50 associates in two locations. He created KPI dashboards to build and maintain high performance culture, forecast revenue, as well as incent and continually increase sales. He also oversaw the sales, business optimization, budgeting, financial analysis and control, risk management, and resource planning. Achievements:►Strengthened the direct margin by $250K as a result of staff adjustments.►Led to 96% achievement of customer satisfaction rate through championing adult-based learning requirement for on-boarding program.►Reduced transaction costs by 3% via associate development program reengineering by process improvement.

Birmingham, Al, Us

As Vice President of Operations, commanded third-party logistics start up office, overseeing a $10M budget for inside sales and establishing operations center. He monitored product import or export processes to ensure compliance with regulatory or legal requirements as well as led and incentivized team of 14 sales, operations and remote agents, as well as increased collaboration and transparency between offices.I accomplished all facets of founding and staffing Dallas office, ranging from site selection and office build-out, to recruiting, sales/operations training, negotiating contracts, resource allocation, and claim resolution protocol. I also collaborated with supply chain and retail operation departments to integrate logistics with business systems or processes (e.g. customer sales, order management, accounting, or shipping, etc.).Achievements:►Saved $50K in year one by renegotiating principle service agreement.►Accelerated gross profits by 300% for the Department of Defense, a high-profile client. ►Fortified 65% of inactive and minimally active clients by mining client base for additional sales through pioneering a reengagement program.

Green Bay, Wi, Us

As Vice President, generated a $85 million P&L for inside sales and operations center as well as organized safe and efficient storage and distribution of goods, and to ensure that orders were fulfilled. I led competitive bidding process with carriers as well as assessed rate structures and service commitments to insure most competitive arrangements. I also provided leadership for all inbound and outbound transportation operations including receiving, loading, outbound transportation and delivery.Secured support across various business lines, peers, and direct reports to solidify commercial strategy and improve processes for customer lead generation, upsell, and resell. Achieved efficient operation of day-to-day sales operations by implementing a highly successful recruiting, professional development, and retention strategy.Achievements:►Garnered $800K in savings over six years by leading site identification and relocation. ►Lead six direct reports and 78 indirect reports.

Green Bay, Wi, Us

Achievements:►Increased on-time service to 96.7% through a ground-breaking carrier incentive program.►Reduced client transportation spend by $5 million through strategic operational changes.

Green Bay, Wi, Us

Manager of International Operations, (Schneider Logistics) 2001-2002; Managed international service providers: freight forwarder, ocean cargo consolidators and de-consolidators and export packagers