Troy Gardella Email & Phone Number

Troy, Michigan, Us

Founded consulting firm focused on aiding SMBs through diverse operational initiatives. Established partner relationships as a Microsoft Cloud Partner, Lenovo PRO Reseller, and Innovative Business Solutions Partner.

Austin, Tx, Us

Lead the post-acquisition integration and change management of finance, human resources, and project delivery operations into merged Atlassian Platinum Solution Partner and digital transformation consulting organization.- Lead project delivery teams and maintained product backlogs for multiple concurrent projects.- Pioneered Program Management Office to increase revenue for targeted clients by implementing baselines and uplift standards for projects utilization of the Project Management team.- Spearheaded UAT testing and migration of delivery team time tracking from Jira/Tempo to NetSuite.

Austin, Texas, Us

Company Principal and Corporate Officer responsible for managing Agile operational performance for an Atlassian Gold Solution Partner, custom software development and digital transformation consulting organization during a period of rapid growth to acquisition, with top-line revenue increase of +224% and bottom-line net income increase of +287%.- Orchestrated Scrum practices and ceremonies across all departments as company-wide Scrum Master.- Built and managed product backlog to lead SAFe Program Increment planning as Release Train Engineer.- Collaborated cross-functionally to streamline Agile project operations with business line leaders.- Hands-on accountability for all aspects of corporate financial management, contracts, and human resources.- Built a skilled workforce by optimizing HR processes, including recruiting strategies, policy implementation, compliance, and benefits administration.- Spearheaded seller side due diligence through acquisition, leading to successful acquisition by a prominent private equity group with minimal business continuity risk or interruption.

Durham, North Carolina, Us

Lead multinational service delivery teams in all aspects of implementing validated pharmacovigilance safety systems including infrastructure, configuration, validation, business transformation, training, data migration, reporting and hosting & managed service for prominent pharmaceutical organizations.- Managed service delivery of expected business value, within budget, schedule and quality on multiple concurrent projects ranging from $125k to $2m+.- Improved performance of service delivery team through standardization of project deliverables and standard procedures.- Identified additional opportunities within existing clients to build on and expand the relationship and increase the total revenue per client.

Austin, Texas, Us

Work remotely and onsite with clients from discovery to delivery of strategy recommendations and configuration/implementation best practices to address the client's use cases leveraging Jive's best-in class community and enterprise collaboration platform on cloud, hosted and on-premise deployments.- Lead Business Consulting team in developing and implementing best practices and standard operating procedures for repeatable, scalable engagement delivery to improve efficiency and customer outcomes.- Built trusted advisor relationships with client executive and management teams through effective communication and demonstration of business and technical knowledge of the enterprise software platform.- Developed training materials and delivered customer training of advanced platform functionality to ensure client had the ability to manage, maintain and grow their use of enterprise collaboration to transform their business beyond the professional services engagement.- Provided pre-sale support and scoping estimates for business consulting functions.

Austin, Texas, Us

Lead cross functional teams of business and technical resources on over 140 enterprise software engagements. Primary point of contact for several concurrent new launch, upgrade, and migration projects for mid-market to Fortune 100 clients.- Effective communication with both business and technical executives to build a trusted relationship and ensure client success throughout professional services engagement lifecycle.- Develop, modify, and update necessary processes for smooth, repeatable, and reliable professional services project delivery.

Greenwood Village, Colorado, Us

Responsible for building and directing the Social Enterprise department focused on delivering social enterprise collaboration projects that drive operational performance improvement for a Business Process Outsourcing company with over 45,000 global employees. Direct the management of social business platform and manage relationship with vendors and internal stakeholders. Developed and executed external social media strategy to reduce talent acquisition costs.- Directed Social Knowledge communities resulting in over $2 million in annual financial impact.- Coordinated with project team to migrate company intranet to social business platform.- Instrumental in the development of revenue generating Social Learning and Social Knowledge product offerings.- Built and managed official social network presence on all social networks responsible for driving referral traffic to corporate career gateway (www.hirepoint.com) resulting in approximately 20% of all referral traffic.

Directed overall corporate strategy while managing daily operations with primary focus on operations management, finance and accounting, technology implementation and personnel management for an import and wholesale distribution company. Established a culture of collaboration and change allowing the opportunity to dramatically reshape company with full cooperation of all stakeholders.- Implemented and grew social and ecommerce initiatives responsible for contributing 20% of total company revenue.- Optimized business processes and applied operational and budgetary controls which reduced operating expenses by over 80%, while increasing gross profit margins by 25%.- Established and maintained domestic and international relationships with vendors, suppliers, customers, and channel partners to identify and grow new business opportunities.- Re-engineered IT structure that improved performance, reliability, and employee productivity, while reducing costs, network errors and need for external support.

Responsible for all aspects of finance and operations management for a growing leadership, strategy and execution consulting firm. Established key performance indicators to track company performance against goals.- Directed budgeting process and established cash management plan with firm partners.- Developed business model for partnerships and strategic alliances to drive indirect channel revenue.- Managed numerous technology and facilities projects through expansion and move of firm headquarters.

Givat-Shmual, Givat-Shmual, Il

Responsible for managing European relationship and extending up-sell/cross-sell opportunities with a Fortune 25 consumer products company. Managed all business process outsourcing initiatives with clients in Europe.- Directed strategic account planning to expand data warehousing solution to clients- Managed projects to reengineer existing internal business processes- Lead EU Safe Harbor Certification data management project ensuring data privacy protection standards

Givat-Shmual, Givat-Shmual, Il

Director of team accountable for contributing to total company revenue through alliance partner channel. Established and managed executive relationships with key technology partners. Set quantifiable ROI metrics in joint strategy and business plans to maximize business value of partnerships.- Addressed C-Level business issues with repeatable outsourcing solutions utilizing partner technology- Identified and developed new partnerships to enhance XOR value proposition and drive incremental revenue- Developed joint sales forecasts and directed sales team on complex sales opportunities- Lead team in obtaining the first awarded SunTone certification for management of integrator services- Member of SunTone Integrator Services Advisory Board

Givat-Shmual, Givat-Shmual, Il

Lead project team responsible for the software development of a corporate-wide knowledge management system. Built business case, including ROI metrics, to direct corporate strategy for knowledge management solution. Institutionalized KM goals throughout all levels of organization.- Developed work breakdown structure and implementation plan for knowledge management solution- Coordinated steering committee and established workshops to identify and prioritize key requirements- Addressed technical and cultural issues around knowledge transfer and business process workflow- Authored request for information and evaluated responses for business case

Responsible for the strategic planning, development and management of the trading, operations, and business development functions for a CPO/CTA registered commodity fund management firm. Held concurrent responsibility for directing IT structure for the leading cash grain brokerage firm in the world.- Developed proprietary derivative risk management models used to managed client funds through options oriented trading strategy - Managed multiple networking and IT projects resulting in a 60% annual cost reduction in technology expenditures for offices located in US and Denmark

Us

Launched a proprietary options market-making trading operation at the Chicago Board of Trade. Accountable for all aspects of operations, from obtaining initial working capital to executing trades and managing derivatives portfolio risk while in the options trading pits on the exchange floor. CBOT Member: Feb 1994-June 1996- Developed option pricing models utilized in a synthetic option arbitrage trading strategy- Responsible for all trading decisions which resulted in a 65% rate of return over 16 month period

Responsible for the accurate and timely calculation of position risk analysis involving over 100,000 traded contracts per month for proprietary trading firm in the Treasury Bond option pit at the Chicago Board of Trade.- Responsible for communicating options position risk analysis among trading team in T-Bond option pit- Liaison between programmer and trading team in the development of proprietary options risk analysis software on NeXT platform

Chicago, Il, Us

Conducted detailed financial and operational audits of numerous commodities trading firms to ensure CFTC regulatory compliance. Presented audit findings in exit interview with client senior management.

Mba, Entrepreneurship / Real Estate

Ba, Financial Administration

Certification, Leadership And Strategic Management

Certification, Managing Projects In Organizations