Troy Holmes Email & Phone Number

Spokane, Wa, Us

Spokane, Wa, Us

Post Falls, Idaho, United States

I leveraged Agile methodologies to streamline and define Infrastructure as Code (IaC), delivering robust Azure Infrastructure as a Service (IaaS) and Platform as a Service (PaaS) solutions. Working closely with my team, I helped create a strong knowledge-sharing culture, which resulted in increased trust and collaboration, ultimately driving the success of the cloud initiatives.One of my major accomplishments involved leading operational process improvements for an international healthcare client, where I defined and implemented strategies to migrate 35 applications from AWS to Azure. This project spanned four countries and required careful planning and coordination to ensure a seamless transition.In partnership with the lead architect, I helped transform critical business processes during the migration of mainframe applications to Azure Cloud, following the Microsoft Cloud Adoption Framework. I also conducted live resilience testing that was completed with zero downtime, ensuring uninterrupted services throughout the migration.Additionally, I played a key role in troubleshooting network issues by orchestrating collaborative sessions with international team members, which resulted in quick resolution times and minimized operational disruptions. This role enabled me to apply both technical expertise and leadership skills, enhancing team performance and ensuring the successful delivery of complex cloud transformation projects.

Seattle Metropolitan Area, Washington, United States

In my role, I led the transformation of vendor relationships by fostering open, transparent dialogues around requirements and product direction, which strengthened collaboration and alignment on our shared goals. I directed and prioritized team efforts through Agile refinement practices, ensuring work remained focused and adaptable to changing needs. By implementing effective prioritization strategies, I accelerated delivery timelines by 50%, enabling the timely completion of key container infrastructure solutions.I also cultivated a highly collaborative and innovative team environment, which was crucial for modernizing our container infrastructure. This focus on collaboration and modernization drove significant improvements in efficiency and positioned the team to continuously enhance our infrastructure solutions.

Seattle Metropolitan Area, Washington, United States

In this role, I collaborated closely with and directed developers in creating and refining Identity Data applications, establishing clear application roadmaps and delivery timelines to guide project progress. I encouraged the team to embrace Agile methodologies, which led to a significant modernization of our development processes, improving efficiency and adaptability.By strategically addressing technical debt, I led the decommissioning of 20% of Identity Data applications, streamlining our systems and focusing resources on high-value initiatives. Additionally, I provided guidance and oversight for server infrastructure environments supporting our applications and web services, ensuring strict adherence to security compliance requirements to safeguard data integrity and security.

Seattle Metropolitan Area, Washington, United States

Through a two-year IT Rotational Program, I gained extensive experience across various domains by spending eight months in each of the following groups: Information Security Assessments, Network Process, Planning and Initiatives, and Integrated Testing Management. During this time, I conducted risk-based assessments of servers and networks, delivering comprehensive Information Security assessment reports and vulnerability assessment metrics.I also defined an enterprise-level validation and oversight process for Cisco inventory management and ensured the successful completion of regional Disaster Recovery planning, bolstering our organization's resilience and asset management.Additionally, I provided oversight for the testing and integration of applications, leveraging automation to reduce labor hours from eight hours to just two minutes, while enhancing the accuracy of block point content reports. This approach significantly improved efficiency and accuracy, underscoring my commitment to process optimization and technology-driven solutions.

Seattle Metropolitan Area, Washington, United States

In this role, I took full ownership of monitoring both network and application performance, ensuring customer tickets were resolved efficiently and thoroughly. I implemented proactive monitoring and response strategies for critical enterprise applications and IT security perimeter infrastructure, successfully preventing potentially disruptive outages.I also developed a methodology and documentation framework for alarm management, which enabled a more effective analysis and correlation of system impacts. This initiative led to a 10% improvement in resolution times, enhancing overall service reliability and customer satisfaction.

Renton, Washington, United States

In this role, I worked closely with customers to understand their home remodeling needs, helping to establish initial bids and construction schedules that aligned with their vision and budget. I generated and maintained detailed construction schedules and estimates, while also providing quality oversight to ensure projects were completed on time and within budget.In addition, I supported the company owner in managing daily operations, overseeing team members, and forecasting future projects. This allowed the owner to concentrate on business growth, while I ensured the seamless execution of ongoing projects and maintained a high standard of customer satisfaction.

Tacoma, Washington, United States

I performed security penetration testing and network security assessments for financial institutions and healthcare providers across Washington, Oregon, New Mexico, and Arizona, helping clients strengthen their security posture. As one of only two state-approved IS&T examiners for state-chartered credit unions, I ensured 100% compliance with information security controls for these institutions.I conducted pre-audits for financial institutions, assessing their compliance with FFIEC, NIST, and Sarbanes-Oxley guidelines, and prepared them to meet regulatory standards. Additionally, I led a penetration testing operation where I successfully gained physical access to a remote office through social engineering, ultimately securing access to servers within the office environment. This experience demonstrated my ability to identify and address critical security vulnerabilities through innovative techniques.