Troy Johnson

Troy Johnson Email and Phone Number

IT/Software Professional Services Consulting Program & Portfolio Manager @ BMC Software
houston, texas, united states
Troy Johnson's Location
Rochester, Michigan, United States, United States
Troy Johnson's Contact Details

Troy Johnson personal email

Troy Johnson phone numbers

About Troy Johnson

Ever since I can remember I’ve been an inquisitive person who enjoys learning how the “big picture” works. In college I focused on manufacturing and systems engineering (along with software & computers). I enjoy optimizing solutions with people, process and automation.When I think back on my career and volunteer experiences, I’ve had great opportunities for cross-cultural learning and leadership roles.From a volunteer perspective:• Mexico 3 summers work with families and youth• New York City for 3 months co-leading a team of 50 students help indigent and low-income families• Russia for 3 months training “leaders of group leaders” and “leaders of groups” involving 30 people in the formation of 13 groups caring for the lives of 150 people. Leaders said “We never received such training under communism.”From a professional work experience perspective:• Career began with a 2 year program for Engineers learning to code on various software platforms in the context of systems development lifecycle.• Working with GM at their flagship Detroit-Hamtramck Cadillac Assembly Plant implementing Lean Manufacturing and Engineering. Drawing on my background with statistics and quality improvement, I worked with both management and UAW on plant-wide initiatives.• With EDS and HP I held a corporate consulting position for customers outsourcing their IT. As part of a broader ITIL-based set of processes, I lead Service Request and Service Catalog Management. I traveled and work with teams from across Europe and USA.• In my time with BMC Software it has all been with Consulting in Professional Services with delivery of Programs, Projects, and oversight of PMs and their programs/projects across all product areas and types of projects BMC offers. I work with people and delivery tied to US and Canada. I am also part of various world-wide delivery initiatives and global change advisory boards.My technical skills are well balanced with excellent writing, speaking, and relationship skills. I look forward to working with you some day!

Troy Johnson's Current Company Details
BMC Software

Bmc Software

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IT/Software Professional Services Consulting Program & Portfolio Manager
houston, texas, united states
Website:
bmc.com
Employees:
6751
Troy Johnson Work Experience Details
  • Bmc Software
    Program Management Office (Pmo) Manager For Service Delivery & Sales Support
    Bmc Software Jul 2022 - Present
    United States
    Responsible for 5 Project Managers and support them with ongoing coaching and involvement to help achieve successful program/project outcomes.
  • Bmc Software
    Program Manager
    Bmc Software Nov 2021 - Present
    United States
  • Bmc Software
    Senior Project Manager
    Bmc Software May 2011 - Jun 2022
    Usa & Canada Customers
    Manage the deployment of BMC Software for 1 to 3 projects simultaneously for USA and Canada based clients, involving 3 to 6 consultants for each project. Manage approximately $500K USD per quarter in billable revenue.
  • Hewlett-Packard Enterprise Services
    It Outsourcing Start-Up Services - Service Catalog & Request Mgmt
    Hewlett-Packard Enterprise Services Feb 2010 - Apr 2011
    Responsible for solutioning and start-up of HP Service Catalog and Service Request (SR) services: including ITIL v3 Request Fulfillment and Service Catalog processes, SR Reporting, Knowledge Articles, process interactions with many other areas, and interim procedures for manual case exchange. Performed Project Management duties with a partner.
  • Eds, An Hp Company
    Account Business Mgmt Process Integration Lead
    Eds, An Hp Company May 2009 - Jan 2010
    Lead process integration activities that span EDS-HP integration across Service Request Mgmt (including Catalog capability, Standard and Non-Standard service/procurement requests), Asset Mgmt, Business Transaction Mgmt & Planning (acccount financial activities), Commercial Contract Mgmt, Global Capabilities (Sales Support & Account Start-up, Sales Catalog, Metrics, Continuous Improvement, Training). Identify tool architecture/design/integration opportunities and gaps and seek resolution of such in support of process efficiency.
  • Eds, An Hp Company
    Business & Financial Management
    Eds, An Hp Company Jan 2009 - Jan 2010
    Served as Enterprise Global Process Owner and lead weekly governance reviews for Service Request Management (standard and non-standard, or client quote requests). Lead a team of 8 to produce enterprise SRM business process using process model database, html web design, process model viewer, and ITIL content. This was innovative in its approach and content and provided another approach to view process without being an ITIL expert. Developed new business process web site. Developed first-ever enterprise process training and deployed in online learning catalog.
  • Eds
    Senior Business Analyst
    Eds Jan 2007 - Jan 2010
  • Hp
    Enterprise Account Business Management
    Hp 1995 - 2010
  • Eds
    Srm Nssr Capability Owner
    Eds Aug 2006 - Apr 2009
    Developing and implementing process, tool and HR standards for the Business Management area called Service Request Mgmt for Non-Standard Service Requests (quoting and client approvals involved). This is a Corporate, global position that has responsibilities for the development of capabilities support all EDS/HP Accounts performing SRM functions.
  • Eds
    Nssr Capability Lead
    Eds Mar 2007 - Dec 2008
  • Eds
    Technical Specialist In Process Improvement
    Eds Jan 1995 - Jan 2003
  • Eds
    Process Specialist
    Eds Jan 1995 - Jan 2002
  • Eds
    Systems Engineer
    Eds Jan 1992 - Jan 1995
  • Eds
    Technical Analyst
    Eds Jan 1990 - Jan 1995
  • Gm
    Lean Six Sigma Specialist
    Gm Aug 1995 - Jul 2000
    Analyzed Manufacturing Operations at Cadillac (now called Detroit-Hamtramck) Assembly. Implemented Fixed Position Stop along with Creative Problem Solving and Small Teams in Assembly. Designed and implemented assist devices. Improved Workplace Layout designs in Paint Shop, Body Shop and Assembly. Improved use of Visual Controls to assist in part selection. Worked on throughput initiatives. Developed solution to better manage Indirect Material spend through use of badge swipe. Developed and managed project schedules.
  • Eds, Gm Systems Engineering Center
    Systems Engineer
    Eds, Gm Systems Engineering Center Jan 1990 - Jan 1992

Troy Johnson Skills

Pmo Business Process System Deployment Enterprise Software Software Development Consulting Itil Team Leadership Integration Requirements Analysis Business Analysis It Strategy Service Delivery It Outsourcing Leadership Program Management Strategy Pmp Management Six Sigma Solution Architecture Project Management It Service Management Project Portfolio Management It Management Project Planning Vendor Management Business Process Improvement Outsourcing Service Management Project Management Office

Troy Johnson Education Details

  • Iowa State University
    Iowa State University
    Industrial Engineering
  • Iowa State University
    Iowa State University
    Industrial Engineering; Computers

Frequently Asked Questions about Troy Johnson

What company does Troy Johnson work for?

Troy Johnson works for Bmc Software

What is Troy Johnson's role at the current company?

Troy Johnson's current role is IT/Software Professional Services Consulting Program & Portfolio Manager.

What is Troy Johnson's email address?

Troy Johnson's email address is tl****@****ail.com

What is Troy Johnson's direct phone number?

Troy Johnson's direct phone number is +180079*****

What schools did Troy Johnson attend?

Troy Johnson attended Iowa State University, Iowa State University.

What are some of Troy Johnson's interests?

Troy Johnson has interest in Poverty Alleviation, Science And Technology.

What skills is Troy Johnson known for?

Troy Johnson has skills like Pmo, Business Process, System Deployment, Enterprise Software, Software Development, Consulting, Itil, Team Leadership, Integration, Requirements Analysis, Business Analysis, It Strategy.

Who are Troy Johnson's colleagues?

Troy Johnson's colleagues are Niyati Shah, Faye Net, R. Wendel Bordelon, Peter Dcosta, Sanne Van Steendelaar, Sarah Armstrong, Daniel Ammann.

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