Troy Johnson Email and Phone Number
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Ever since I can remember I’ve been an inquisitive person who enjoys learning how the “big picture” works. In college I focused on manufacturing and systems engineering (along with software & computers). I enjoy optimizing solutions with people, process and automation.When I think back on my career and volunteer experiences, I’ve had great opportunities for cross-cultural learning and leadership roles.From a volunteer perspective:• Mexico 3 summers work with families and youth• New York City for 3 months co-leading a team of 50 students help indigent and low-income families• Russia for 3 months training “leaders of group leaders” and “leaders of groups” involving 30 people in the formation of 13 groups caring for the lives of 150 people. Leaders said “We never received such training under communism.”From a professional work experience perspective:• Career began with a 2 year program for Engineers learning to code on various software platforms in the context of systems development lifecycle.• Working with GM at their flagship Detroit-Hamtramck Cadillac Assembly Plant implementing Lean Manufacturing and Engineering. Drawing on my background with statistics and quality improvement, I worked with both management and UAW on plant-wide initiatives.• With EDS and HP I held a corporate consulting position for customers outsourcing their IT. As part of a broader ITIL-based set of processes, I lead Service Request and Service Catalog Management. I traveled and work with teams from across Europe and USA.• In my time with BMC Software it has all been with Consulting in Professional Services with delivery of Programs, Projects, and oversight of PMs and their programs/projects across all product areas and types of projects BMC offers. I work with people and delivery tied to US and Canada. I am also part of various world-wide delivery initiatives and global change advisory boards.My technical skills are well balanced with excellent writing, speaking, and relationship skills. I look forward to working with you some day!
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Program Management Office (Pmo) Manager For Service Delivery & Sales SupportBmc Software Jul 2022 - PresentUnited StatesResponsible for 5 Project Managers and support them with ongoing coaching and involvement to help achieve successful program/project outcomes. -
Program ManagerBmc Software Nov 2021 - PresentUnited States -
Senior Project ManagerBmc Software May 2011 - Jun 2022Usa & Canada CustomersManage the deployment of BMC Software for 1 to 3 projects simultaneously for USA and Canada based clients, involving 3 to 6 consultants for each project. Manage approximately $500K USD per quarter in billable revenue. -
It Outsourcing Start-Up Services - Service Catalog & Request MgmtHewlett-Packard Enterprise Services Feb 2010 - Apr 2011Responsible for solutioning and start-up of HP Service Catalog and Service Request (SR) services: including ITIL v3 Request Fulfillment and Service Catalog processes, SR Reporting, Knowledge Articles, process interactions with many other areas, and interim procedures for manual case exchange. Performed Project Management duties with a partner. -
Account Business Mgmt Process Integration LeadEds, An Hp Company May 2009 - Jan 2010Lead process integration activities that span EDS-HP integration across Service Request Mgmt (including Catalog capability, Standard and Non-Standard service/procurement requests), Asset Mgmt, Business Transaction Mgmt & Planning (acccount financial activities), Commercial Contract Mgmt, Global Capabilities (Sales Support & Account Start-up, Sales Catalog, Metrics, Continuous Improvement, Training). Identify tool architecture/design/integration opportunities and gaps and seek resolution of such in support of process efficiency. -
Business & Financial ManagementEds, An Hp Company Jan 2009 - Jan 2010Served as Enterprise Global Process Owner and lead weekly governance reviews for Service Request Management (standard and non-standard, or client quote requests). Lead a team of 8 to produce enterprise SRM business process using process model database, html web design, process model viewer, and ITIL content. This was innovative in its approach and content and provided another approach to view process without being an ITIL expert. Developed new business process web site. Developed first-ever enterprise process training and deployed in online learning catalog. -
Senior Business AnalystEds Jan 2007 - Jan 2010 -
Enterprise Account Business ManagementHp 1995 - 2010 -
Srm Nssr Capability OwnerEds Aug 2006 - Apr 2009Developing and implementing process, tool and HR standards for the Business Management area called Service Request Mgmt for Non-Standard Service Requests (quoting and client approvals involved). This is a Corporate, global position that has responsibilities for the development of capabilities support all EDS/HP Accounts performing SRM functions. -
Nssr Capability LeadEds Mar 2007 - Dec 2008 -
Technical Specialist In Process ImprovementEds Jan 1995 - Jan 2003 -
Process SpecialistEds Jan 1995 - Jan 2002 -
Systems EngineerEds Jan 1992 - Jan 1995 -
Technical AnalystEds Jan 1990 - Jan 1995 -
Lean Six Sigma SpecialistGm Aug 1995 - Jul 2000Analyzed Manufacturing Operations at Cadillac (now called Detroit-Hamtramck) Assembly. Implemented Fixed Position Stop along with Creative Problem Solving and Small Teams in Assembly. Designed and implemented assist devices. Improved Workplace Layout designs in Paint Shop, Body Shop and Assembly. Improved use of Visual Controls to assist in part selection. Worked on throughput initiatives. Developed solution to better manage Indirect Material spend through use of badge swipe. Developed and managed project schedules.
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Systems EngineerEds, Gm Systems Engineering Center Jan 1990 - Jan 1992
Troy Johnson Skills
Troy Johnson Education Details
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Iowa State UniversityIndustrial Engineering -
Iowa State UniversityIndustrial Engineering; Computers
Frequently Asked Questions about Troy Johnson
What company does Troy Johnson work for?
Troy Johnson works for Bmc Software
What is Troy Johnson's role at the current company?
Troy Johnson's current role is IT/Software Professional Services Consulting Program & Portfolio Manager.
What is Troy Johnson's email address?
Troy Johnson's email address is tl****@****ail.com
What is Troy Johnson's direct phone number?
Troy Johnson's direct phone number is +180079*****
What schools did Troy Johnson attend?
Troy Johnson attended Iowa State University, Iowa State University.
What are some of Troy Johnson's interests?
Troy Johnson has interest in Poverty Alleviation, Science And Technology.
What skills is Troy Johnson known for?
Troy Johnson has skills like Pmo, Business Process, System Deployment, Enterprise Software, Software Development, Consulting, Itil, Team Leadership, Integration, Requirements Analysis, Business Analysis, It Strategy.
Who are Troy Johnson's colleagues?
Troy Johnson's colleagues are Niyati Shah, Faye Net, R. Wendel Bordelon, Peter Dcosta, Sanne Van Steendelaar, Sarah Armstrong, Daniel Ammann.
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Troy Johnson
San Diego, Ca1bamtechmedia.com -
Troy Johnson
Boise, Id6wilburellis.com, wilbur-ellis.com, wilbur-ellis.com, wilburellis.com, wecon.com, wecocbc.com2 +195289XXXXX
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1akunacapital.com
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