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@bmc.com
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Troy Johnson is listed as IT/Software Professional Services Consulting Program & Portfolio Manager at BMC Software, a with 6751 employees, based in Rochester, Michigan, United States. AeroLeads shows a work email signal at bmc.com, phone signal with area code 800, and a matched LinkedIn profile for Troy Johnson.
Troy Johnson previously worked as Program Management Office (PMO) Manager for Service Delivery & Sales Support at Bmc Software and Program Manager at Bmc Software. Troy Johnson holds Bs, Industrial Engineering from Iowa State University.
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Ever since I can remember I’ve been an inquisitive person who enjoys learning how the “big picture” works. In college I focused on manufacturing and systems engineering (along with software & computers). I enjoy optimizing solutions with people, process and automation.When I think back on my career and volunteer experiences, I’ve had great opportunities for cross-cultural learning and leadership roles.From a volunteer perspective:• Mexico 3 summers work with families and youth• New York City for 3 months co-leading a team of 50 students help indigent and low-income families• Russia for 3 months training “leaders of group leaders” and “leaders of groups” involving 30 people in the formation of 13 groups caring for the lives of 150 people. Leaders said “We never received such training under communism.”From a professional work experience perspective:• Career began with a 2 year program for Engineers learning to code on various software platforms in the context of systems development lifecycle.• Working with GM at their flagship Detroit-Hamtramck Cadillac Assembly Plant implementing Lean Manufacturing and Engineering. Drawing on my background with statistics and quality improvement, I worked with both management and UAW on plant-wide initiatives.• With EDS and HP I held a corporate consulting position for customers outsourcing their IT. As part of a broader ITIL-based set of processes, I lead Service Request and Service Catalog Management. I traveled and work with teams from across Europe and USA.• In my time with BMC Software it has all been with Consulting in Professional Services with delivery of Programs, Projects, and oversight of PMs and their programs/projects across all product areas and types of projects BMC offers. I work with people and delivery tied to US and Canada. I am also part of various world-wide delivery initiatives and global change advisory boards.My technical skills are well balanced with excellent writing, speaking, and relationship skills. I look forward to working with you some day!
Listed skills include Pmo, Business Process, System Deployment, Enterprise Software, and 27 others.
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United States
Responsible for 5 Project Managers and support them with ongoing coaching and involvement to help achieve successful program/project outcomes.
Usa & Canada Customers
Manage the deployment of BMC Software for 1 to 3 projects simultaneously for USA and Canada based clients, involving 3 to 6 consultants for each project. Manage approximately $500K USD per quarter in billable revenue.
Responsible for solutioning and start-up of HP Service Catalog and Service Request (SR) services: including ITIL v3 Request Fulfillment and Service Catalog processes, SR Reporting, Knowledge Articles, process interactions with many other areas, and interim procedures for manual case exchange. Performed Project Management duties with a partner.
Lead process integration activities that span EDS-HP integration across Service Request Mgmt (including Catalog capability, Standard and Non-Standard service/procurement requests), Asset Mgmt, Business Transaction Mgmt & Planning (acccount financial activities), Commercial Contract Mgmt, Global Capabilities (Sales Support & Account Start-up, Sales Catalog, Metrics, Continuous Improvement, Training). Identify tool architecture/design/integration opportunities and gaps and seek resolution of such in support of process efficiency.
Served as Enterprise Global Process Owner and lead weekly governance reviews for Service Request Management (standard and non-standard, or client quote requests). Lead a team of 8 to produce enterprise SRM business process using process model database, html web design, process model viewer, and ITIL content. This was innovative in its approach and content and provided another approach to view process without being an ITIL expert. Developed new business process web site. Developed first-ever enterprise process training and deployed in online learning catalog.
Developing and implementing process, tool and HR standards for the Business Management area called Service Request Mgmt for Non-Standard Service Requests (quoting and client approvals involved). This is a Corporate, global position that has responsibilities for the development of capabilities support all EDS/HP Accounts performing SRM functions.
Analyzed Manufacturing Operations at Cadillac (now called Detroit-Hamtramck) Assembly. Implemented Fixed Position Stop along with Creative Problem Solving and Small Teams in Assembly. Designed and implemented assist devices. Improved Workplace Layout designs in Paint Shop, Body Shop and Assembly. Improved use of Visual Controls to assist in part selection. Worked on throughput initiatives. Developed solution to better manage Indirect Material spend through use of badge swipe. Developed and managed project schedules.
Other employees you can reach at bmc.com. View company contacts for 6751 employees →
Sumit Kulkarni
Colleague at Bmc SoftwarePune, Maharashtra, India
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송학섭
Colleague at Bmc SoftwareSouth Korea, Korea, Republic Of
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Alan Bonny
Colleague at Bmc SoftwareLos Angeles Metropolitan Area, United States
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Jeff Piper
Colleague at Bmc SoftwareParker, Colorado, United States
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Sinisa Petkovic
Colleague at Bmc SoftwareMalmo, Skåne County, Sweden
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SR
Sunil Roy
Colleague at Bmc SoftwareHajo, Assam, India
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Astha Mehra
Colleague at Bmc SoftwarePune, Maharashtra, India
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Gomathi Gomathi
Colleague at Bmc SoftwareChennai, Tamil Nadu, India
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J. Blake Bowlin
Colleague at Bmc SoftwareKansas City, Missouri, United States
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Rakesh Ghosh
Colleague at Bmc SoftwareHaora, West Bengal, India
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Manufacturing and Systems Engineering, which involved ergonomics, plant layout and design, time and motion studies for the setup of jobs.
Activities and Societies: Campus Crusade for Christ - was band leader (guitar)
Quick answers generated from the profile data available on this page.
Troy Johnson works for BMC Software.
Troy Johnson is listed as IT/Software Professional Services Consulting Program & Portfolio Manager at BMC Software.
AeroLeads has found 2 work email signals at @bmc.com for Troy Johnson at BMC Software.
AeroLeads has found 1 phone signal(s) with area code 800 for Troy Johnson at BMC Software.
Troy Johnson is based in Rochester, Michigan, United States while working with BMC Software.
Troy Johnson has worked for Bmc Software, Hewlett-Packard Enterprise Services, Eds, An Hp Company, Eds, and Hp.
Troy Johnson's colleagues at BMC Software include Sumit Kulkarni, 송학섭, Alan Bonny, Jeff Piper, and Sinisa Petkovic.
You can use AeroLeads to view verified contact signals for Troy Johnson at BMC Software, including work email, phone, and LinkedIn data when available.
Troy Johnson holds Bs, Industrial Engineering from Iowa State University.
Troy Johnson is listed with skills including Pmo, Business Process, System Deployment, Enterprise Software, Software Development, Consulting, Itil, and Team Leadership.
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