Troy Maclachlan Email & Phone Number

Edinburgh, Scotland, United Kingdom

Edinburgh City, Scotland, United Kingdom

As an account manager my key role is to offer commercial advice to accountancy practices that work with FreeAgent. I directly manage over 180 accounts providing partners insights, support and improvement made to the systems. Through building lasting relationships my aim is to grow the number of clients each practice has working on FreeAgent.

Selff employed consultant working with various clients and business needsScot.BeerWorking closely with the founders of Scott.Beer on a growth strategy. We looked at their current operations and booking system, running a complete ‘health check’ of the business. Formulated a strategic growth plan based on our findings.DrinklyWorked with the founder of Drinkly to set up a warehouse and delivery station for this delivery company. Put in place the ordering system and created a clear operating manual for others to follow to make sure that stock levels were monitored and orders fulfilled.Destiny StudentReturned to Destiny Student to train new staff for the summer season, ensure they were familiar with all processes and procedures for the business and fully trained on the systems that they worked on.MyApartmentsWorked closely with the two directors to choose and implement a new property management system for the company. Single handedly made sure that all the information was input correctly into the new PMS as well as ensuring all staff were trained on the new software.

Edinburgh, United Kingdom

After helping raise £60 million in capital to invest in new properties, my role was to identify and analyze new potential regions and properties that would be suitable for conversion to POD hostels. Our first building we took over in Dublin proved to be a great success where we managed to cut operating costs while growing revenue by over €500,000 in the first year of management.

Edinburgh, United Kingdom Dublin, Ireland

I successfully implemented sales and marketing strategies which saw year on year growth taking revenue from £3.4 million in Edinburgh to nearly £4 million, a little over 16% over 3 seasons. Dublin saw growth revenue from €9800,000 to over €1.2 million, over 35% growth over 2 seasons. As this was a seasonal business each team member was instrumental to the success of the business, with 3 full time staff members we would recruit over 60 seasonal staff members every year. I was instrumental in interviewing, training and supporting staff over the summer season.

Edinburgh, United Kingdom

Pilton Community Health Project has been working in the Pilton area since 1984 - that makes it the oldest community health project in Scotland. The Board take a strategic view of the project and oversee the fantastic work done at PCHP. PCHP use a social model of health, looking at how health is affected by everyday life and is as much about the quality of emotional and social situation as about experiences of disease or disability.I worked with the team to develop and implement communication strategies as well as reviewing the current work place policies that they had.PCHP are rooted in the community and have always worked using a community development approach to tackle ill health in the area. It is a process that includes:•promoting learning, knowledge, skills, confidence and the ability to act collectively•taking positive action to address inequalities in power, access and participation•strengthening organisation, networking and leadership with and between communities•working for change through increased local democracy, participation and involvement in public affairs.

Edinburgh, United Kingdom

As Crucible are still in the start-up phase my role as Business Development Manager will be but is not exclusive to developing a customer base, qualifying, gaining sales appointments, developing strategy and finding new revenue streams while developing partnerships. I am excited to be part of this young company and look forward to building a company that embeds itself within the Life Science landscape.

Scotland, Usa & China

The Saltire Fellowship is a world class entrepreneurial entrepreneurial leadership programme delivered in conjunction with Babson College. The programme is designed to equip the fellows with a global entrepreneurial mindset and return as future business leaders within Scotland. The Saltire Fellowship has been described as an "experiential MBA”, selecting the best talent in ScotlandThe Saltire Foundation finds, fuels and sparks Scotland's potential entrepreneurs, in turn creating the next generation of business leaders.

Edinburgh, United Kingdom

As a senior account manager I managed the Edinburgh office, helping develop, guide and motivate my team by setting targets for each team member and working together to achieve these targets. I was responsible for a team of five people managing and together I am responsible for over £24 million of commission annually for Booking.com with over 2200 accounts across Strathclyde, Central Scotland, Aberdeenshire and Northern Ireland.

Edinburgh, United Kingdom

As an account manager my key role was to offer commercial advice to accommodation providers that work with Booking.com. I directly managed over 700 accounts worth over £14 million annually. I was able to grow my regions by over 36%​.

Edinburgh, United Kingdom

- Develop and implement sales strategies in support of the quarterly sales plan.- Revisiting & reviewing existing strategies and contracts to remove redundant or less profitable sales avenues.- Set revenue targets for Agency Sales and Direct Sales on a weekly/monthly/Quad basis.- Set Rates for Agency and Direct Sales.- Forecasting for agency & direct sales by season. - Achieving targets for occupancy % and Sales Revenue (Sales Value and Net Revenue).- Updating and tracking statistics for Occupancy; Average per Apartment; Cost/Revenue; Sales Value on a daily, weekly, quad and annual basis.- Develop and maintain procedures for department.- Daily problems and enquiries from staff members.- Develop and implement marketing strategies to support sales strategies.- Creating copy for all marketing campaigns- Invoicing all agencies at the end of every month- Reconcile all money that come into the company- Working on reception welcoming guest and ensuring that they know all about the apartments- Taking payment from guests and updating the reservations system- Loading bookings onto the reservations system- Checking all bookings that have been put onto the reservations system- Filing all bookings

Edinburgh, United Kingdom

- Develop and implement sales strategies in support of the quarterly sales plan.- Revisiting & reviewing existing strategies and contracts to remove redundant or less profitable sales avenues.- Set revenue targets for Agency Sales and Direct Sales on a daily/weekly/Quad basis.- Set Rates for Agency and Direct Sales.- Forecasting agency & direct sales by season. - Achieving targets for occupancy % and Sales Revenue (Sales Value and Net Revenue).- Updating and tracking statistics for Occupancy; Average per Apartment; Cost/Revenue; Sales Value on a daily, weekly, quad and annual basis.- Develop and maintain procedures for department.- Daily problems and enquiries from staff members.

Education record

Advanced Hospitality Revenue Management: Pricing And Demand Strategies Certificate, Revenue Management

This certificate program consists of five two-week courses. The series builds on the fundamental principles of pricing and revenue.

Executive Education, Sales, Distribution, And Marketing Operations, General

Saltire Fellowship which is an executive education course in entrepreneurial leadership

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Activities and Societies: School Prefect, Captain of 2XV rugby team