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• Responsible for the interpretation of Department of Defense and Air Force instructions with a focus on outlining security forces policies, procedures and practices as they apply at the installation level. • Responsible for the effective management of security forces squadron equipment. Provided squadron leadership cost estimates for future equipment needs, including all budgeting and financial analysis as well as justification for the purchase of all material and equipment utilized for the Defense Biometric Identification System. • Analyzed readiness of the security forces plans and programs branch and improved training on the utilization of security forces management information systems, as well as several automated data processing tools. Provided technical support to 10 branch employees, including civilian, active duty and contractor personnel. As the Contracting Officer Representative, compiled data and ensured compliance with work statements. Prepared briefing for unit staff meetings outlining status of resources, training, equipment and forces. • Managed Government Travel Card Program• Consolidated redundancies and instituted work flows, which drastically reduced customer wait times during a 480% increase in the customer base. Expanded operating hours with existing staff levels through contract modifications.• Directly involved in security forces budget activities through sole source justifications and cost comparisons. Prepared justifications, determined resource requirements, reviewed estimates and completed documentation to complete transactions. • Conducted surveys, assessments and evaluations of specialized security forces equipment, including inventory utilization, ensuring unit readiness as well as a positive return of investment.

• Supervised a project portfolio totaling more than $20 Million in projects worldwide while keeping senior management briefed weekly on progress of all projects• Supervised/Managed multiple professional levels and diverse backgrounds of employees both in country and overseas• Saved untold thousands of dollars in potential penalty fees by improving the response-rate of IT technicians. • Decreased account overhead 15% by creating needed controls and processes for printer deployment/end of life replacement and standardizing ordering procedures• Developed a workflow/process for a new account in order to accommodate proprietary problem management software while meeting customer needs, requirements and satisfaction• Evaluated unique circumstances and made recommendations.• Managed customer project delivery• Managed project financials including P&L• Managed business development• Managed client relationships• Ran War room for controlling migration of existing infrastructure on new customer account as well as planning migration prior to contract execution

• Provided support to the System Director as well as his managers spread across four states. • Worked as a Project Coordinator, Project Manager on multiple projects• Built a new system employee web site. • SLA review• Created new process flows for change management, vendor maintenance and invoice processing.

• Service Level Agreement Analyst for Washington Mutual's IBM Global Services desktop/LAN support contract, Bluecurrent Inc. hardware delivery contract, both supporting 60,000 + end users with an emphasis on managing a team to reconcile IBM performance reporting for accuracy against established Service Level Agreements and assessing performance credits• Identified $15,000,000 in contract breaches resulting in a negotiated settlement that included additional services added to the service contract• Identified $11 million in performance credits over an 11 month period. Also support the lead SLA Management Analyst with the WorldCom WAN services and AT&T contracts

Held many leadership positions in the Army with a Top Secret/SCI clearance. I do have a detailed list of assignments with DD214 to include: Military Intelligence analyst/Intelligence shop Manager Infantryman/Small unit leader Instructed basic parachuting to over 10,000 Paratroopers in three year assignment