Troy Wolf Email & Phone Number

United States

selling everyday kitchenware,utensils spices and cook books. www.pamperedchef.biz/troywolf

Aurora, Colorado

United States

US Air Force Academy

• Responsible for the interpretation of Department of Defense and Air Force instructions with a focus on outlining security forces policies, procedures and practices as they apply at the installation level.
• Responsible for the effective management of security forces squadron equipment. Provided squadron leadership cost estimates for future equipment needs, including all budgeting and financial analysis as well as.
• Analyzed readiness of the security forces plans and programs branch and improved training on the utilization of security forces management information systems, as well as several automated data processing tools..
• Managed Government Travel Card Program
• Consolidated redundancies and instituted work flows, which drastically reduced customer wait times during a 480% increase in the customer base. Expanded operating hours with existing staff levels through contract.
• Directly involved in security forces budget activities through sole source justifications and cost comparisons. Prepared justifications, determined resource requirements, reviewed estimates and completed documentation.

Country Wide

• Supervised a project portfolio totaling more than $20 Million in projects worldwide while keeping senior management briefed weekly on progress of all projects
• Supervised/Managed multiple professional levels and diverse backgrounds of employees both in country and overseas
• Saved untold thousands of dollars in potential penalty fees by improving the response-rate of IT technicians.
• Decreased account overhead 15% by creating needed controls and processes for printer deployment/end of life replacement and standardizing ordering procedures
• Developed a workflow/process for a new account in order to accommodate proprietary problem management software while meeting customer needs, requirements and satisfaction
• Evaluated unique circumstances and made recommendations.

Seattle, WA

• Provided support to the System Director as well as his managers spread across four states.
• Worked as a Project Coordinator, Project Manager on multiple projects
• Built a new system employee web site.
• SLA review
• Created new process flows for change management, vendor maintenance and invoice processing.

Seattle, WA

• Service Level Agreement Analyst for Washington Mutual's IBM Global Services desktop/LAN support contract, Bluecurrent Inc. hardware delivery contract, both supporting 60,000 + end users with an emphasis on managing a.
• Identified $15,000,000 in contract breaches resulting in a negotiated settlement that included additional services added to the service contract
• Identified $11 million in performance credits over an 11 month period. Also support the lead SLA Management Analyst with the WorldCom WAN services and AT&T contracts

Held many leadership positions in the Army with a Top Secret/SCI clearance. I do have a detailed list of assignments with DD214 to include: Military Intelligence analyst/Intelligence shop Manager Infantryman/Small unit leader Instructed basic parachuting to over 10,000 Paratroopers in three year assignment

Ba, Business

Business Management

English