• Performed daily store maintenance tasks including stock work, re-merchandising, pricing mark downs, merchandise transfers, re-stocking supplies, light cleaning. • Captured and recorded clientele’s contact for company database• Performed operational tasks such as shipping/receiving transfers, and EOC prep.• Maintain a clean and organized sales floor and stock room that meets both visual and operational standards.• Ensured markdowns, price changes, and damages are accurate and completed within the time frames given.• Ensured the sales floor is stocked and replenished with the appropriate merchandise to meet visual standards

• Applied effective communication skills with customers and co-workers to maximize KPI targets and exceed sales goal of $7200 per week by 13%.• Trained new hires on job essential duties.• Changed mannequin styles frequently and rearranged merchandise to attract customers with fresh looks.

• Applied makeup for customers with various skin tones for product demonstrations and for special occasions.• Drove and exceed sales goals of up to $2500 by 10% per shift by effectively applying the “Power of 3” technique and recommending complimentary items.• Exceeded customers’ expectations by delivering an outstanding and memorable shopping experience with 50% of my clientele being repeat customers• Increased sales and customer loyalty by communicating promotions via My Client portal

• Developed and communicated strategies to my store team to improve sales results and collaborate more effectively• Utilized technology, shared advice, and product knowledge to engage customers and enhance their experience• Executed upselling techniques, recommended complementary pieces; offered outfitting tips and styling ideas based on consumer’s preference.