Troy Wright Email & Phone Number

New York, NY, US

San Francisco, California, US

- Managed and deployed Mac endpoint solutions using Jamf Pro, Munki, and AutoPKG ensuring streamlined device management and consistent performance across the organization.- Utilized GitHub and VS Code to create pull requests, adding extension attributes and scripts to Jamf, Cruise AutoPKG, and Munki repositories driving automation and improving system.

Remote First, US

* Managed and updated 1000+ endpoints using JAMF app installer, Auto PKGR and JAMF composer.* Created, packaged and deployed device Certificates using JAMF configuration profiles and JAMF Composer.* Managed 3 separate corporate Okta identities.* Created custom SAML and OIDC Okta applications in Okta and verified SAML integration was correct using SAML.

* Design and execute short plus long term strategic plans to assure infrastructure capacity attains current and future needs.* Develop, execute and oversee procedures, policies and related training plans for project management and infrastructure administration.* Created and deployed Web, Client, SSO & TLS certs VIA JAMF.* Software packaging & Re-Packaging.

Provide tier level 1, 2 and 3 support for all users (Management, Upper Management, Senior Executives and CEO. Manage over 125 end users via JamF and Active Directory. Deploy scripts and packages VIA JamF Manage various IT projects (Email, WiFi). Configure firewalls. Troubleshooting various systems and applications (Citrix, Cisco anytime connect VMware)..

Cupertino, California, US

• Strong people skills and a knack for problem solving.Ability to maintain composure and customer focus while troubleshooting and solving technical issues.Ability to adhere to a schedule of customer.
• You have an aptitude for acquiring skills in technical repairs and an eagerness to learn.
• You have excellent time management skills and can make decisions quickly.
• You’ll need to be flexible with your schedule. Your work hours will be based on business needs.

Columbus, Ohio, US

Proficient using Blancco and Blancco mobile to securely wipe standard Hard Drives, M-Sata drives and SSD.Train and provide guidance to all Technician's on the evaluation, troubleshooting and repair of electronicassets.Train Technicians how to use and navigate through MRM and RMA platforms.Train, mentor and coach Sage associates on Sage processes and.

Mount Vernon, NY, US

Capturing required and relevant specs of all units in accordance with SOP's by accurately entering the information into the company internal data system (MRM).Assess system components and specifications using the system bios.Troubleshooting and repairing units as needed. (I.E., installing operating systems, changing ram and any other field replaceable.