Troy Crosby Email & Phone Number

Chicago, Illinois, Us

Grew and matured the product engineering department in strategy, process, productivity, reliability, and analytics while the company scaled after Series B funding.• In 12 months drove a 40% improvement in engineering efficiency metrics and a 5x reduction in errors.• Created and bolstered an engineering leadership team spanning 5 squads.• Launched new EHR integrations, FHIR integration, flagship healthcare registry partnerships, and industry-leading PRO benchmarking capabilities within orthopedics.• Increased platform scalability to support enterprise-grade customers 5x the size of prior customers.• Technologies: AWS (RDS, S3, ECS, SQS, CodeDeploy), Ruby/Rails, React, Typescript, Postgres, Docker, Datadog, Metabase, Terraform.

New York, Ny, Us

Led engineering teams for Compass’s flagship CRM product through growth and IPO stages while establishing company standards in operational metrics and interviewing/hiring.Team-building:• Grew CRM teams from 10 to 40+ engineers and achieved company-high culture-survey marks.• Supported company growth from 150 to 500 engineers by leading assorted interviewing and hiring processes.Product:• Oversaw flagship functionality launches that comprised 30% of the content in the company's IPO press/roadshow.• Collaboratively launched an AI/ML feature that drove ~$50M in company revenue in its first year.• Drove DAU and WAU increases of 50-100% and improved multiple key product metrics by 100-800%.Engineering:• Scaled CRM to 25 applications/services with 100M+ daily requests, 5B data records, and 10 data stores.• Technologies: Golang, gRPC, Thrift, Ruby/Rails, AWS (RDS, S3, SQS, SNS, Cloudfront, Cloudwatch, Route53), Heroku, React, Typescript, Cypress, Postgres, Elasticsearch, Kafka, Avro, Kubernetes, TravisCI, CircleCI, Datadog.

Washington, District Of Columbia, Us

Led greenfield development or rebuilds of most major product features/systems for a leading Real Estate CRM product while it grew from $5MM to $12MM in ARR and an acquisition by Compass Real Estate.• Led 7 direct reports, managed interns, reorganized engineering into squads and guilds, and developed training programs.• Led development for the product’s billing system, frontend, mobile apps, browser extension, importer, onboarding, etc.• Technologies: Ruby/Rails, Redis, Heroku, Postgres, Elasticsearch, React, Typescript, React Native, TravicCI, NewRelic, Sentry.

Washington, Dc, Us

Contributed to launching a personal news aggregation product that was spun out of The Washington Post Company.• Developed a Salesforce integration with customizable data propagation for configured user sets.• Developed a set of Python tools for bulk analysis of Twitter users’ semantic interests and semi-automated and personalized Twitter outreach.• Technologies: Java, Groovy on Grails, Python, AWS (EC2, ASG, ELB, S3, Dynamo), RabbitMQ, Oracle, MySQL, Salesforce.

Washington, Dc, Us

Contributed to an identity platform serving millions of users on The Washington Post, Foreign Policy, Slate, The Root. • Enabled scalable and configurable login, registration, and user management, primarily via REST API offerings.• Technologies: Java, Groovy on Grails, Hibernate, Spring, AWS, Oracle, MySQL, Dynamo, Redis, and interfaced with Facebook, Twitter, and Google+ OAuth.

Seattle, Wa, Us

Was responsible for designing and implementing a new upsell interface for kindle purchases using a Mason framework (Perl and XML) and Javascript. Worked in conjunction with business requirements and long term A-B testing goals to create the feature extremely customizable for the purpose of future testing and use beyond the length of my internship.