LegalZoom is the leading provider of personalized online legal solutions for small to medium size businesses and families. As VP, responsible for implementing the company’s data strategy, architecture, and governance to enable data driven decisions, automate and improve the fulfillment pipeline, and improve sales and customer care efficiency by delivering a 360 view of the customer. Responsible for developing strategic solutions and administration for Legalzoom’s corporate systems including Finance, HR, Legal and all other back-office systems across the enterprise. Established a Billing & Payment department to create a strategy and execution plans to create new payment capabilities and improve billing approval rates.

Vice President of Data Services, 2010 to 2014.Established vision and strategies, aligning with product, marketing, and other technical departments to drive annual strategic and tactical roadmaps and budgets (GNA, CAPEX, and OPEX) for each business unit.► Led 100+ staff across multiple onshore/offshore locations; managed shared capital budget of $23M.► Managed operations of all critical data platforms.► Established a business intelligence framework that combined online / offline data to drive marketing campaigns and retention strategies.► Developed data framework and governance to support D2C and B2B for online and mobile platform.► Implemented Marketing Analytics PlatformSenior Director, Data Services, 2008 to 2010.Rapidly promoted to manage all Enterprise Data Warehouse / Business Intelligence teams, programs and projects for North America and UK divisions for Experian Consumer Services and the addition of Experian Interactive Media division which manages online lead-generation brands (LowerMyBills.com, ClassesUSA.com, etc.)► Led 40+ team members consisting of data architects, data engineers, BI specialists, and ETL engineers in the US, United Kingdom, and Costa Rica.Director, Data Services, 2007 to 2008.► Led operations of the Consumer Direct Business for North America and UK divisions.► Grew and managed team of 20+ data engineering resources that designed, developed and delivered a portfolio of web sites and partner web pages (white labeling), mobile applications (iOS and Android) and offline membership benefit fulfillment batch jobs.

Led data architecture, data engineering, and data operations teams of 40+ employees both onshore and offshore; managed a shared capital budget of $12M. Accountable for all data security and operations.► Established architectural, design, and implementation standards.► Led engineers in creating new automated underwriting, originations, and default servicing platforms.► Created and managed product support team.► Implemented policies and practices to ensure SOX and GLBA compliance.► Managed resource capacity planning and utilizations, staffing, and budgeting.► Established processes and methodologies for the architecture, design, development, implementation and testing of all Data Architect functions.

Led a team of 6 DBA and architects in implementing large scale projects. ► Created a data warehouse system for analytics and executive management reporting.► Consolidated 3 major mission critical systems into one online nationwide application integrated with an ERP solution.

Developed product and technical platform for outpatient clinical care medical records system leveraging guidance by top tier physician across multiple accredited medical schools and institutions. ► Directed integration of clinical records system of AMA to Reynolds & Reynolds. ► Architected and implemented an electronic medical records (EMR) database repository, n-tier client/server application, installation applications, and maintenance routines. ► Managed application programmers, technical writers, QA and technical support staff.► Restructured application for distribution as a shrink-wrapped product for small business sales.► Served as lead sales engineer and product presenter at American Medical Associations Annual Conferences.