Troy Lopez Email & Phone Number

Concord, Ca, Us

Technician responsible for troubleshooting hardware and software on desktops, notebooks, and servers.Printer maintenance/repair. Advanced training with audio / video equipment (cameras, projectors, WiFi based equipment, Bluetooth devices, audio systems, surveillance). Custom PC design and build implementation for customers seeking performance for gaming, work stations, servers and software optimization. Over four years experience in a variety of data, telecom, and I.T. Industry Development, physically and virtually. Experienced in supporting, developing, migrating and maintaining both Windows x86 (32-bit) & Windows x64 (64-bit) platforms including but not limited to Microsoft Windows 3.11, 95, 98SE, Me, NT 4.0 / 2000, XP Home, XP Pro, XP Media Center 2003 & 2005 roll-up edition, Server 2003, Vista, Windows 7.0 RC1, Windows CE/Mobile 5.0, 6.0, iPhone OS, Mac OSX Tiger 10.4 & Leopard 10.5.+ and Palm/Symbian OS for mobile device platforms. Responsible for monitoring of sharing resource management, virus/maleware protection, and illegal / inappropriate content. Fluent in HTML, writing code / scripts for cross platform compatibility (how a page looks in Internet Explorer compared to Netscape). Fully capable in setup/configuration of payment gateways, online advertising, forums, chat rooms, streaming video/sound. Unique and creative Hardware & Software troubleshooting techniques. I am goal oriented, efficient, and motivated by customer satisfaction. I also have working knowledge of Linux x86/x64 architecture and present / upcoming global standards. Prefer working independently, or with a team of equally open-minded professionals dedicated to the same level of job quality, and customer satisfaction. In addition I have extensive knowledge of all Microsoft productivity software such as Office and all of its components, Visio, etc. I strongly believe in being well organized, and determined in furthering my educational experience through a competitive employer.

Provide high-level administrative support to Property Manager’s and the Leasing Director. Managed accounts payable, receivable, and payroll. Oversaw administrative budget. Prepared expense reports and credit card/bank reconciliations. Purchased all hardware and software, performed application upgrades, and trained staff in use of office computer resources. Prepare meeting agendas and carefully monitor all vendor billing accounts. • Reduced company gas expenses by $5,000 in first three months by implementing cost effective employee G.P.S. tracking and preparing monthly gas overages reports.• Coordinated collecting gross sales reports, C.P.I. reports, backflow testing, creating P.D.F. flyers for distribution, updating the company website, prepared bi-weekly time, expense, and breadcrumb reports. • Show available retail, industrial, office spaces for lease to prospective tenants.

Toronto, Ontario, Ca

Show available apartments for rent. Perform detailed monthly maintenance reports, collect rent, deliver 3-Day notices, process and file tenant complaints and tenant improvements. • Designed professional to scale floor plans in Auto Cad / MS Visio 2007 and sitemaps for Sand Piper Apartments. • Successfully oversaw property improvements that are required to meet city codes and ordinances in addition to updating of vendor contracts such as towing services for the private parking lot.

Mentor, Ohio, Us

Provide vital quality control testing and research for Avery Dennison Engineers and Proctor and Gamble contractors. Oversaw a wide variety of laboratory functions, supporting all director-level projects and information-management processes. Compiled and analyzed data from monthly reports to prepare project managers’ presentations for engineers’. Played key role in design of new testing procedures.• Significantly reduced time required to prepare and distribute test samples by spearheading implementation of electronic reporting procedures. • Perform a variety of engineer testing methods to improve the quality of the wall film we developed during project decorate within P.F.D. (printed films division).

Business Administration

Computer Science