Troy Webster, Mba

Troy Webster, Mba Email and Phone Number

Information Technology Infrastructure Manager at Constellation Insurance, Inc. @ Constellation Insurance, Inc.
Troy Webster, Mba's Location
Cincinnati Metropolitan Area, United States
About Troy Webster, Mba

Constellation Insurance, Inc.Information Technology Infrastructure ManagerJuly 2022 to presentProvide direct supervision to the Middleware and Database Engineer teams. Accomplish results for Information Technology by communicating job expectations; planning, monitoring, and appraising job results; coaching, counselling, and disciplining employees; initiating, coordinating, and enforcing systems, policies, and procedures. Maintain staff by recruiting, selecting, orienting and training employees. Develop personal growth opportunities for all reports. Provide technical expertise and guidance as well as perform technical tasks as needed to get project work completed on time. Communicate and collaborate with Information Technology management and business areas to coordinate and prioritize work. Ensure work is aligned with strategic business goals and in compliance with expected disciplines and best practices standards.Responsibilities:•Hiring, Planning Work, Assigning work, Time Management, Performance Management, and Staff Development. Values making others productive by setting clear expectations. Provide estimates to complete and ensure resources are allocated and focused on assigned team deliverables. Builds, fosters and maintains collaborative relationships within the department, the Business community, Project Managers and other Information Technology teams to ensure project / operational implementations result in high quality solutions. •Ensure compliance of method, process, and governance standards. •Assist management in the development of departmental budget and staffing plans•Perform work as needed to meet project deadlines and maintain business operations.Senior Middleware EngineerNovember 2021 to July 2022As a Senior Middleware Engineer, I was tasked with supporting, maintaining and/or administering Middleware applications on both WebSphere and Tomcat platforms. I was also tasked with performing the same responsibilities with third-party applications. In this role I was responsible for leading, mentoring, training and carrying out performance reviews for team members. Database & Application Systems EngineerOctober 2012 to November 2021As a Network Applications & Systems Database Engineer, I was tasked with the maintaining and administering the many database solutions we have in our environment, including SQL Server and DB2 UDB. I was also responsible for leading, mentoring, training and carrying out performance reviews for team members.

Troy Webster, Mba's Current Company Details
Constellation Insurance, Inc.

Constellation Insurance, Inc.

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Information Technology Infrastructure Manager at Constellation Insurance, Inc.
Troy Webster, Mba Work Experience Details
  • Constellation Insurance, Inc.
    Information Technology Infrastructure Supervisor
    Constellation Insurance, Inc. Jul 2022 - Present
    Hilton Head Island, South Carolina, United States
    •Manage and provide direct supervision to Middleware and Database Engineer teams, including remote resources.•Plan and coordinate daily activities of multiple technical teams.•Apply technical and business expertise to address technical & business-related issues.•Accomplish results by communicating job expectations; planning, monitoring, and appraising job results; coaching, counseling and discipling employees.•Lead cross-functional teams projects and initiatives.•Allocate resources to IT projects.•Hire, train and/or onboard new employees.•Complete yearly performance evaluations of all direct reports.•Create, modify and/or enforce company & department policies and procedures, including change management.•Maintain a safe and secure work environment.•Develop career and personal growth opportunities for direct reports.•Perform technical engineer tasks as needed.•Collaborate and/or work with other IT and Business leaders and/or teams.•Support company strategic goals through the alignment of infrastructure and/or project related work.•Perform/manage budget related tasks and responsibilities.•Perform vendor management•Manage and/or mitigate risks associated with work/changes performed by direct reports.•Perform annual performance evaluations.
  • Constellation Insurance, Inc.
    Information Technology Manager
    Constellation Insurance, Inc. Jun 2022 - Present
    Cincinnati Metropolitan Area
  • Constellation Insurance, Inc.
    Senior Middleware Engineer
    Constellation Insurance, Inc. Nov 2021 - Jul 2022
    Hilton Head Island, South Carolina, United States
    •Lead of Middleware Team•Delegate tasks and/or provide direction to members of the Middleware Team•Mentor/Train team members•Design, Architect, Implement, Upgrade, Support and Maintain Application Environments•Support multiple Web application environments (WebSphere, Tomcat)•Identify, troubleshoot and/or resolve application related problems/incidents.•Follow and/or adhere to change management policies and procedures.•Represent Middleware Team on team projects•Participate or provide support during yearly Disaster Recovery Planning & Testing•Participate/Provide 24/7 Database and Application Support•Monitor and maintain available storage on Servers, forecast storage needs, and remediate space contention•Create and maintain Middleware application documentation, policies, and procedures.•Perform application deployments.•Create and maintain automated processes (Jenkins).
  • Constellation Insurance, Inc.
    Database Administrator
    Constellation Insurance, Inc. Oct 2012 - Nov 2021
    Cincinnati, Ohio, United States
    •Database Administration Support for SQL Server 2000, 2005, 2008, 2012, 2014, 2016, 2017, 2019 environments.•Database Administration Support for DB2 8.7, 9.5, 9.7, 10.5, 11.5 environments.•Assist with the architecture, building, and implementation of stand alone and clustered Database Servers.•Performance tune databases as needed.•Monitor database environments•Perform database restores and/or refreshes as needed.•Creates/maintains standards, policies and procedures.•Participates and/or assists with internal and external audits.•Secures and/or is responsible for ensuring the security of all database environments.
  • Cbts - Contracted To Disabled American Veterans (Dav)
    Sql Server Database Administrator
    Cbts - Contracted To Disabled American Veterans (Dav) Feb 2012 - Oct 2012
    Cold Spring, Kentucky
    • Support multiple MSSQL Databases (2005, 2008) running on Windows 2003 and 2008 Servers (Physical and VM Servers)• Ensure data integrity; recommend actions to maintain data integrity.• Establish processes/procedures for maintaining/supporting database environments.• Monitor and maintain databases for proper performance tuning.• Design, implement and maintain data retention and archival; plan for storage needs, retention, backup and recovery.• Design, implement and maintain database security.• Assist in identifying and resolving database problems.• Maintain and develop business knowledge and customer relationships• Document SQL Server Environments thru Visio Diagrams. Maintain these documents as they change.• Document process and procedures and maintain these documents as they change.• Perform security audits of database environments• Monitor space availability on servers. Submit space requests as needed.• Architect and Install MSSQL 2008 Enterprise on Clustered Servers with multiple MSSQL Instances.• Architect and Install MSSQL 2008 Enterprise on Stand Alone Servers with multiple MSSQL Instances.• Install and maintain SQL Server Reporting Services• Manage/Resolve Database Incidents/Issues reported by Customers• Identify project risks and develop risk mitigation plans.• Communicate any known Deliverable Risks to Management• Ensure adherence to database project success criteria.• Plan, Coordinate, and/or perform database upgrades• Participate in Disaster Recovery Planning and Testing• Participate on 24/7 on call support rotation• Represent Database Team on Project Initiatives
  • Great American Insurance
    Application Database Administrator
    Great American Insurance Nov 2009 - Feb 2012
    Cincinnati, Ohio Area
    • Support multiple MSSQL Databases (2000, 2005, 2008) running on Windows 2000, 2003 and 2008 Servers (Physical and VM Servers).• Support multiple Oracle Databases (8i, 9i, 10g, 11g) running on Linux Servers.• Ensure data integrity; recommend actions to maintain data integrity.• Establish processes/procedures for maintaining/supporting database environments.• Monitor and maintain databases for proper performance tuning.• Design, implement and maintain data retention and archival; plan for storage needs, retention, backup and recovery.• Design, implement and maintain database security.• Assist in identifying and resolving database problems.• Maintain and develop business knowledge and customer relationships.• Plan, Manage, and Coordinate project work and/or tasks with third party support and off-shore resources.• Perform security audits of database environments• Monitor space availability on servers. Submit space requests as needed.• Architect and Install MSSQL 2008 Enterprise Clustered Servers with multiple MSSQL Instances.• Train/Mentor team members on MSSQL Database technology.• Manage/Resolve Database Incidents/Issues reported by Customers• Identify project risks and develop risk mitigation plans.• Communicate any known Deliverable Risks to Management• Ensure adherence to database project success criteria.• Plan, Coordinate, and/or perform database upgrades• Participate in Disaster Recovery Planning and Testing• Participate on 24/7 on call support rotation
  • Accenture
    Database Administrator
    Accenture Jun 2006 - Nov 2009
    Cincinnati, Ohio Area
    Respond to all requests from project team, client users, project leads, and the Database TeamManager in a timely fashionRespond to trouble tickets communicated via pager, phone call, or ticketing toolPerform daily database monitoring / maintenance checklist as directed by project lead Perform database extent checks and add extend database as needed Perform standard database operations as directed by project lead, including exports, imports, table restorations, and reorganizationsPerform database installs/upgrades Verify successful backups, table or user export/import, development database and datafile recoveryExamine database alert/diagnostic logs and trace files for errors, archive old log entries to keep manageable log size User creation/removal, privilege and security maintenance, password management Monitor database size and freespace, Ensure available space for database growth, manage database fragmentation (reorgs), monitor available space for database log archivesManage object fragmentation (reorgs), ensure available space for object growth, keep tables and indexes separate to facilitate efficient I/O, perform object maintenance (column adds, changes, drops, etc) as neededCheck file placement, separating files on different disks as appropriate to performance and manageabilityEnsure temporary/sort space is setup and managed efficientlyReview database parameter and configuration settings periodically to ensure an appropriate configurationCheck for contention in database resources, check for deadlocks/lock contention, monitor database alerts and wait eventsResolve database errors encountered by users, resolve database connection issues, schedule maintenance to resolve any/all issues found through monitoringUpdate maintenance plan, supported database spreadsheet, team guide, environment description docs, and status report, maintain relevant vendor-specific documentation on shared drive
  • Pkware, Inc
    Senior Systems & Support Analyst
    Pkware, Inc Aug 1999 - Apr 2006
    Provided second-level and first-level software support for multiple platforms, including zSeries, z/OS or OS/390, iSeries, AS/400, or OS/400, VSE, VM, Windows, IBM-AIX, HP/UX, Solaris, and Linux; in a high volume help desk environment.Experience with managing projects.Worked with Sales Associates, as a technical lead, on prospective and existing accounts.Technical contact for evaluating customers.Provided feedback to internal organizations on the status of any issues a prospective client may be experiencing that may delay the closing of a purchase agreement.Developed and maintained working relationships with key technical contacts.Recognized customer use-cases and provided feedback to the Sales Team.Provided excellent customer service through extensive phone and/or email contact.Assessed the severity of support issues and escalated them to Development, if necessary.Performed technical training for internal staff members. Provided assistance to first-level support technicians.Experience with logging support cases into support case tracking database.Experience with logging development cases into development case tracking database.Understand the difference between a product enhancement and an actual product bug. Generated Quality Assurance Product Test Plans.Performed Quality Assurance Product Testing.Created CL programs to automate Quality Assurance Product Testing.Worked with PKI Technology and/or Digital Certificates.Worked with Strong Encryption Algorithms; Responsible for Bureau of Export & Administration encryption compliance.Helped many organizations become compliant with data security laws established by the HIPAA & Sarbanes-Oxley legislation.Attended Trade shows as the Technical Representative.Provided onsite product training for external customers.Created product training documentation for internal and/or external use.Reviewed and corrected product documentation and/or manuals for accuracy.

Troy Webster, Mba Skills

Databases Microsoft Sql Server Disaster Recovery Servers Oracle Unix Database Administration Sql Sdlc Windows Integration Linux Windows Server Data Warehousing Performance Tuning Etl Informatica Pl/sql Business Analysis Db2 Database Design Virtualization Visio Data Migration Sql Server Reporting Services Requirements Analysis Management Leadership Project Management Solaris

Troy Webster, Mba Education Details

Frequently Asked Questions about Troy Webster, Mba

What company does Troy Webster, Mba work for?

Troy Webster, Mba works for Constellation Insurance, Inc.

What is Troy Webster, Mba's role at the current company?

Troy Webster, Mba's current role is Information Technology Infrastructure Manager at Constellation Insurance, Inc..

What is Troy Webster, Mba's email address?

Troy Webster, Mba's email address is tr****@****nal.com

What is Troy Webster, Mba's direct phone number?

Troy Webster, Mba's direct phone number is +193730*****

What schools did Troy Webster, Mba attend?

Troy Webster, Mba attended Xavier University, Wright State University, Sinclair Community College.

What are some of Troy Webster, Mba's interests?

Troy Webster, Mba has interest in Running, Children.

What skills is Troy Webster, Mba known for?

Troy Webster, Mba has skills like Databases, Microsoft Sql Server, Disaster Recovery, Servers, Oracle, Unix, Database Administration, Sql, Sdlc, Windows, Integration, Linux.

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