Troy Gerhardt Email & Phone Number

Washington, DC, US

• Freelance photographer with a primary focus on event, portrait, lifestyle, and concert photography.
• Captures and creates compelling visual content, driving social media engagement and business growth.
• Manages clients from photo concept through delivery on varying timelines based on photo project.
• Works closely with music artists and music venues in Washington, DC. (The Anthem, 9:30 Club, U Street Music Hall Presents, and Echostage)

Washington, District Of Columbia, United States

• Serve as the primary point of contact and subject matter expert for customers during the implementation process of DocASAP (a part of Optum) EHR integration solutions.
• ​Conduct thorough discovery calls with customers to deeply understand their business and technical requirements.
• Translate customer needs into actionable implementation strategies, ensuring successful onboarding and adoption of DocASAP’s product suite.
• Analyze and operationalize large datasets to configure the DocASAP platform according to customer specifications.
• Collaborate closely with cross-functional teams, including technical integration teams, to ensure seamless integration with customer systems.
• Plan, coordinate, and execute User Acceptance Testing (UAT) to validate complex configuration deliverables and ensure they align with customer business requirements.

Washington, District Of Columbia, United States

Washington, District Of Columbia

• From a small start-up team to one of the most successful ENT offices in the country, I have managed the allergy program since kick-off.This practice has grown to be the flagship location for National Breathe Free Sinus.
• Led the development, deployment, and implementation of the allergy clinic program in a nationally growing ENT brand. Services rendered in DC generate upwards of $1M in revenue.
• Managed the day-to-day operations of an allergy clinic that sees 1000+ patients per year. Led a cross-functional team of 3 employees.
• Planned allergy projects and delegated tasks and responsibilities as needed.
• Acted as SME on the Allergy Program to Internal Teams, including C-Suite and medical providers.
• Spearheaded the development and implementation of allergy clinics for our DC, Dallas, Richmond, and Scottsdale locations.

• Managed day-to-day operations of the allergy clinic
• Experience with Salesforce and Salesforce reporting
• Trained new hires through bi-weekly virtual training sessions.
• Educated thousands of patients on the allergic process and treatment options.
• Trained new hires on HIPAA & OSHA guidelines.

Fairfax, Virginia