Offering IT Consulting & MSP services. Providing IT Consulting to businesses without a full time IT person on hand. Full service MSP provider. Covering all the bases for your IT needs: Support, Security, Administration, Networking & Connectivity, Backup & Disaster Recovery.Quality service when you need IT!

Providing same great IT consulting and Managed services but with a different shirt.

WI3E is the "West-Island Entrepreneurial Experience Exchange" - Meetup Grouphttp://www.meetup.com/West-Island-3ECreating a support group (using the Meetup.com platform) for SMB-s and Entrepreneurs in the West-Island to share ideas and solve problems by learning from the Experience of others. Know your peers so you can understand the value in the services you offer. Create trust in your referrals and find suitable partners for projects requiring specific types of expertees.

• Managing the companies IT infrastructure.• Supporting the Software Development team in maintaining a 24/7 production environment (Windows SQL Server 2008 + Windows Web Server 2008).• Monitoring and implementing backup and security procedures.• Negotiated contracts for specialty projects and equipment procurement. • Supporting the staff with all technical aspects of problem solving.

• Supporting various clients including Fortune 500 companies that use Matrox Graphics products. • Providing clients with professional level support using remote support tools or replicating user environments in-house.• Managing communication between clients and engineering while working on a solution.• Troubleshooting custom solutions implemented for Medical, Financial, Scientific, Media, Military and Government organizations using tried and tested support center processes.• Tracking performance and bug reporting while testing future products.• Assisting the Sales department in the sales process by communicating with clients regarding technical concerns.

• Providing large scale user support for the Harely-Davidson co.• Working as a dedicated team within a large outsourcing organization of 10 000+ employees.• Providing quality assurance through the use of knowledge bases and ticketing system procedures.

• Acting as a part of the HP Brand management team.• Assisting in the support and management of the HP IPG product lineup.