Senior Software Development Engineer
CurrentAmazon QLDBGuiding the technical evolution of AWS's immutable, cryptographically verifiable database, and the team that builds it.Accomplishments:- Within three months of joining the team, I identified an imminent scaling cliff in the control plane and lead the all-hands-on-deck mitigation effort.- Reduced the organization's high-severity page rate by 75% over nine months. I used a combination of self-authored tools to analyze trends in ticket data and oncall surveys to identify systems that were causing pager noise, as well as the impact of ops reduction efforts to the actual oncall experience.- Transitioned the organization to fully automated deploys. Initially, the organization was spending dozens of developer hours every month to deploy code. I quantified the cost to leadership to endorse my work on this problem, then worked through several technical and social barriers to deployment automation.