Truc Doan Email and Phone Number

I was a leader for The Source (which is our document team), Refinance Closing, and Purchase Closing. -Lead huddles -Answer team members questions and lead trainings -Mentored and Developed aspiring leaders-Handle all escalations -Approve time cards -Create and send our production reports using Excel for team members in Arizona and Detroit -Create any reports needed for Director and DVP-Audit loans and coach team members appropriately -Write and deliver… Show more I was a leader for The Source (which is our document team), Refinance Closing, and Purchase Closing. -Lead huddles -Answer team members questions and lead trainings -Mentored and Developed aspiring leaders-Handle all escalations -Approve time cards -Create and send our production reports using Excel for team members in Arizona and Detroit -Create any reports needed for Director and DVP-Audit loans and coach team members appropriately -Write and deliver monthly, quarterly, and annual reviews Show less

-Answer all incoming hotline calls -Assist clients with questions on chat and message board -Tackle escalations as needed -Balance and approve closing disclosures -Schedule clients for closing -Communicate with internal teams to ensure that all closing has been scheduled -Host team building events

-Create and send out daily reports for all Underwriting Team Leaders, Directors, and DVP in Arizona -Plan and host team building events

-Develop meaningful relationships with business partners and sponsors -Draft business proposals for potential sponsors and partners -Coordinate and help host special events

-Developed and implemented the Million Dollar Teacher Tree into the community at Scottsdale Fashion Mall -Managed a team of interns on a day to day basis -Communicated and held meetings with sponsors and partners

-Lead new students orientations -Lead campus tours -Assist incoming students with signing up for classes -Helped develop the First Year Experience program

-Managed a team of crew members on a daily basis -Helped make drinks and food-Helped take customer’s orders -Count daily revenue to ensure that the store was not short

-Take drive thru and car hop orders -Helped make drinks and food -Brought customer’s food out to their car via roller-skates