Truc Doan work email
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Truc Doan personal email
Truc Doan is a Client Experience Manager at Valon at Valon.
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Customer Experience ManagerValon Sep 2022 - PresentPhoenix, Arizona, United States -
Team LeaderRocket Mortgage Oct 2020 - Apr 2022Phoenix, Arizona, United StatesI was a leader for The Source (which is our document team), Refinance Closing, and Purchase Closing. -Lead huddles -Answer team members questions and lead trainings -Mentored and Developed aspiring leaders-Handle all escalations -Approve time cards -Create and send our production reports using Excel for team members in Arizona and Detroit -Create any reports needed for Director and DVP-Audit loans and coach team members appropriately -Write and deliver… Show more I was a leader for The Source (which is our document team), Refinance Closing, and Purchase Closing. -Lead huddles -Answer team members questions and lead trainings -Mentored and Developed aspiring leaders-Handle all escalations -Approve time cards -Create and send our production reports using Excel for team members in Arizona and Detroit -Create any reports needed for Director and DVP-Audit loans and coach team members appropriately -Write and deliver monthly, quarterly, and annual reviews Show less -
Triple Crown Partner Closing SpecialistRocket Mortgage Sep 2019 - Oct 2020Phoenix, Arizona, United States-Answer all incoming hotline calls -Assist clients with questions on chat and message board -Tackle escalations as needed -Balance and approve closing disclosures -Schedule clients for closing -Communicate with internal teams to ensure that all closing has been scheduled -Host team building events -
Business Metrics Analyst InternRocket Mortgage Jul 2018 - Sep 2019Pheonix-Create and send out daily reports for all Underwriting Team Leaders, Directors, and DVP in Arizona -Plan and host team building events -
Special Event CoordinatorMillion Dollar Teacher Project Jun 2018 - Jun 2019Phoenix, Arizona, United States-Develop meaningful relationships with business partners and sponsors -Draft business proposals for potential sponsors and partners -Coordinate and help host special events -
Strategic Development InternMillion Dollar Teacher Project Dec 2017 - Jun 2018Phoenix, Arizona, United States-Developed and implemented the Million Dollar Teacher Tree into the community at Scottsdale Fashion Mall -Managed a team of interns on a day to day basis -Communicated and held meetings with sponsors and partners -
Student AmbassadorChandler/Gilbert Community College Jun 2016 - Jul 2017Gilbert, Arizona, United States-Lead new students orientations -Lead campus tours -Assist incoming students with signing up for classes -Helped develop the First Year Experience program -
Assistant ManagerSonic Drive-In Mar 2015 - Oct 2015Chandler, Arizona, United States-Managed a team of crew members on a daily basis -Helped make drinks and food-Helped take customer’s orders -Count daily revenue to ensure that the store was not short -
Crew MemberSonic Drive-In Mar 2013 - Mar 2015Chandler, Arizona, United States-Take drive thru and car hop orders -Helped make drinks and food -Brought customer’s food out to their car via roller-skates
Truc Doan Education Details
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Communication, General -
Associate Of Arts - Aa
Frequently Asked Questions about Truc Doan
What company does Truc Doan work for?
Truc Doan works for Valon
What is Truc Doan's role at the current company?
Truc Doan's current role is Client Experience Manager at Valon.
What is Truc Doan's email address?
Truc Doan's email address is td****@****ity.com
What schools did Truc Doan attend?
Truc Doan attended Arizona State University, Chandler/gilbert Community College.
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