• Acted as a liaison between customers, mortgage brokers, loan officers, real estate agents, and loan underwriters to ensure each loan is complete and eligible for loan approval• Reviewed financial documents such as credit reports, income, W-2s, and bank statements to identify borrowers’ eligibility for a mortgage loan• Ensured each loan file met U.S mortgage loan regulations and standards• Identified and recommended interest rates loan terms that was best based on customers’ financial information• Calculated financial metrics such as loan-to-value, debt-to-income ratios to identify risks and eligibility of each loan file• Ordered loan documents such as appraisal reports, inspections reports, title, and property tax records to help process mortgage loan files• Maintained documentation of the process from origination to close

• Designed and created guidelines on food safety for all dining locations on SDSU campus based on the CDC guidelines• Communicated with different parties at SDSU including student organizations and dining locations on campus regarding food safety and regulatory inspections updates• Assisted the Environmental Health Manager with regulatory inspections and compiled reports• Examined organizations’ event plans and issued food permits to organizations if approved

• Official university student representative, tour guide, and orientation leader• Conducted a 90 minutes weekly campus tour for families and prospective students• Facilitated and assisted SDSU staff and faculty at New Student Orientation for 10,000+ participants

• Facilitated a Business Administration seminar course for 17 students of Fowler College of Business at SDSU• Planned weekly lessons and graded weekly assignment

• Read and analyzed financial reports of different companies• Performed technical analysis using Moving Average and Relative Price index• Suggested investment decision based on financial reports

• Tutored Accounting, Finance, and Economics courses• Lead review sessions in preparation for exams• Communicated student status with supervisors

• Collaborated with an academic advisor and 5 training instructors to train 36 rookie Ambassadors on academic advising

• Collaborated with K-12 teachers from San Diego Unified School District to promote and motivate students to learn about global issues through different perspective.• Planned lessons and classroom activities for students to learn about Vietnamese culture; encouraged them to make comparison with their own culture.