Manager, Enterprise Customer Success
Current
Sep 2024 - Present
AeroLeads people directory · profile
Trudie Bruno Arbor, Ms Email & Phone Number
People and Operations Leader, Customer Success, Healthcare & Program Management
at
Jamf
3 work emails found
@auntbertha.com
2 phones found area 781
LinkedIn matched
✓ Verified May 2026
4 data sources
Profile completeness 100%
Current company
Role
People and Operations Leader, Customer Success, Healthcare & Program Management
Location
Austin, Texas Metropolitan Area, United States
Company size
Who is Trudie Bruno Arbor, Ms? Overview
A concise factual answer block for searchers comparing this professional profile.
Quick answer
Trudie Bruno Arbor, Ms is listed as People and Operations Leader, Customer Success, Healthcare & Program Management at Jamf, a company with 1380 employees, based in Austin, Texas Metropolitan Area, United States. AeroLeads shows a work email signal at auntbertha.com, phone signal with area code 781, and a matched LinkedIn profile for Trudie Bruno Arbor, Ms.
Trudie Bruno Arbor, Ms previously worked as Manager, Enterprise Customer Success at Jamf and Manager, Customer Success at Clover Health. Trudie Bruno Arbor, Ms holds Master Of Science - Ms, Biomedical Informatics from The University Of Texas Health Science Center At Houston (Uthealth).
Company email context
Email format at Jamf
This section adds company-level context without repeating Trudie Bruno Arbor, Ms's masked contact details.
*@auntbertha.com
74% confidence
AeroLeads found 3 current-domain work email signals for Trudie Bruno Arbor, Ms. Compare company email patterns before reaching out.
Profile bio
About Trudie Bruno Arbor, Ms
With over 10 years of experience in customer success in the healthcare technology space, I am passionate about driving customer satisfaction, retention, and growth.I have a proven track record of developing and implementing data-driven customer success strategies, collaborating cross-functionally with Product and Engineering teams, and developing and maintaining key customer relationships. I also have a Master of Science in Biomedical Informatics and an EpicCare Ambulatory Certification, which enable me to understand and address the needs and challenges of healthcare customers. My mission is to empower customers to achieve their goals and improve their outcomes with creative, thoughtful solutions.
Listed skills include Customer Service, Leadership, Microsoft Office, Powerpoint, and 31 others.
Current workplace
Trudie Bruno Arbor, Ms's current company
Company context helps verify the profile and gives searchers a useful next step.
Jamf
10 roles
Trudie Bruno Arbor, Ms work experience
A career timeline built from the work history available for this profile.
Manager, Customer Success
*Manage 5 CSMs, leading performance management, KPI tracking, and serving as an escalation point. *Collaborate with Product and User Research teams to optimize the process of user shadowing, resulting in a 30% increase in feedback tickets and greater representation of customer voice. *Built an escalation process and standard documentation for customer.
Mar 2024 - Sep 2024
Senior Manager, Customer Success
*Recruit, coach, and retain a diverse team of 40+ including managers and ICs across the CS function as the company scaled by 400% in 2 years. *Implemented a customer segmentation strategy and led the scaled CS team, allowing for a CSM portfolio to scale by 110% in 3 months and adding value to the customer experience. *Plan and execute customer relationship.
Jan 2023 - Dec 2023
Manager, Customer Success
*Manage 7 CSMs, representing $5+ million in ARR, in addition to a portfolio of strategic clients ($2M). *Collaborate with Analytics leadership to redesign a struggling data warehouse (MySQL) product, achieving a 230% increase in live customers and 66% increase in customer satisfaction. *Managed escalations for the Emerging Markets portfolio, increasing.
Aug 2020 - Feb 2023
Senior Customer Success Manager
*Cultivate relationships with C-suite leaders, conducting quarterly business reviews (QBRs) with 100% customer attendance. *Develop a standard implementation process resulting in a 30% reduction in onboarding time. *Own a portfolio of 30+ enterprise-level, health system and payer customers representing $2M in ARR, achieving a 98% customer retention rate..
Jan 2019 - Aug 2020
Program Manager
*Directed multiple projects simultaneously, developing business opportunities through partnerships with industry and retail leaders such as Humana, Exact Sciences, WalMart, Zulily, and Helix. *Improved new product (SKU) development program, shortening time required to launch by 75%. *Gather project requirements and assess progress through leading regular.
Apr 2018 - Dec 2018
Consultant
Culbert Healthcare Solutions
*Guide strategic initiatives, assessed systems, implemented best practices, and drove change management. Projects included work with business intelligence, telemedicine, ambulatory and patient access systems, ICD-10, vendor selections, and HIMSS Stage 7 strategy.*Developed an issue tracking program during Epic go-live, reducing average backlog by 80%.
Dec 2015 - Apr 2018
Sales
Apr 2015 - Dec 2015
Travel Coordinator And Rider
Oct 2012 - Aug 2014
Community Programs Intern
Aug 2012 - Dec 2012
Team & coworkers
Colleagues at Jamf
Other employees you can reach at jamfsoftware.com. View company contacts for 1380 employees →
BO
Bartosz Odrzywołek
Colleague at Jamf
Poland, Poland
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AS
Al Stevens
Colleague at Jamf
Eau Claire, Wisconsin, United States, United States
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SC
Suzanne Currin Comeau
Colleague at Jamf
Greater Boston, United States
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CD
Christian Dooley
Colleague at Jamf
Greater Minneapolis-St. Paul Area, United States
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HD
Hans Doornbos
Colleague at Jamf
Borger, Drenthe, Netherlands, Netherlands
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MN
Matt Nyman
Colleague at Jamf
Eau Claire, Wisconsin, United States, United States
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GS
Grant Stadler
Colleague at Jamf
Miami, Florida, United States, United States
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AC
Alex Chapdelaine
Colleague at Jamf
Minneapolis, Minnesota, United States, United States
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S(
Stephanie (Stefanija) Collier
Colleague at Jamf
St Paul, Minnesota, United States, United States
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FG
Fabien Guibert
Colleague at Jamf
Greater Paris Metropolitan Region, France
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Bartosz Odrzywołek
Colleague at Jamf
Poland, Poland
View →
AS
Al Stevens
Colleague at Jamf
Eau Claire, Wisconsin, United States, United States
View →
SC
Suzanne Currin Comeau
Colleague at Jamf
Greater Boston, United States
View →
CD
Christian Dooley
Colleague at Jamf
Greater Minneapolis-St. Paul Area, United States
View →
HD
Hans Doornbos
Colleague at Jamf
Borger, Drenthe, Netherlands, Netherlands
View →
MN
Matt Nyman
Colleague at Jamf
Eau Claire, Wisconsin, United States, United States
View →
GS
Grant Stadler
Colleague at Jamf
Miami, Florida, United States, United States
View →
AC
Alex Chapdelaine
Colleague at Jamf
Minneapolis, Minnesota, United States, United States
View →
S(
Stephanie (Stefanija) Collier
Colleague at Jamf
St Paul, Minnesota, United States, United States
View →
FG
Fabien Guibert
Colleague at Jamf
Greater Paris Metropolitan Region, France
View →
3 education records
Trudie Bruno Arbor, Ms education
Master Of Science - Ms, Biomedical Informatics
Bachelor Of Science (B.S.), Student, Healthcare Informatics And Health It Professional Education Program (Nov '15 Graduation)
Bachelor Of Science (Bs), Public Health
FAQ
Frequently asked questions about Trudie Bruno Arbor, Ms
Quick answers generated from the profile data available on this page.
What company does Trudie Bruno Arbor, Ms work for?
Trudie Bruno Arbor, Ms works for Jamf.
What is Trudie Bruno Arbor, Ms's role at Jamf?
Trudie Bruno Arbor, Ms is listed as People and Operations Leader, Customer Success, Healthcare & Program Management at Jamf.
What is Trudie Bruno Arbor, Ms's email address?
AeroLeads has found 3 work email signals at @auntbertha.com for Trudie Bruno Arbor, Ms at Jamf.
What is Trudie Bruno Arbor, Ms's phone number?
AeroLeads has found 2 phone signal(s) with area code 781 for Trudie Bruno Arbor, Ms at Jamf.
Where is Trudie Bruno Arbor, Ms based?
Trudie Bruno Arbor, Ms is based in Austin, Texas Metropolitan Area, United States while working with Jamf.
What companies has Trudie Bruno Arbor, Ms worked for?
Trudie Bruno Arbor, Ms has worked for Jamf, Clover Health, Findhelp, Aunt Bertha, A Public Benefit Corporation, and Everlywell.
Who are Trudie Bruno Arbor, Ms's colleagues at Jamf?
Trudie Bruno Arbor, Ms's colleagues at Jamf include Bartosz Odrzywołek, Al Stevens, Suzanne Currin Comeau, Christian Dooley, and Hans Doornbos.
How can I contact Trudie Bruno Arbor, Ms?
You can use AeroLeads to view verified contact signals for Trudie Bruno Arbor, Ms at Jamf, including work email, phone, and LinkedIn data when available.
What schools did Trudie Bruno Arbor, Ms attend?
Trudie Bruno Arbor, Ms holds Master Of Science - Ms, Biomedical Informatics from The University Of Texas Health Science Center At Houston (Uthealth).
What skills is Trudie Bruno Arbor, Ms known for?
Trudie Bruno Arbor, Ms is listed with skills including Customer Service, Leadership, Microsoft Office, Powerpoint, Microsoft Excel, Healthcare, Microsoft Word, and Hl7.
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