Instructional Designer/Education Consultant/Communications Specialist
Led worldwide cross-functional team in education/online help development, testing, and deployment.Led team in designing and developing a blended education solution for more than 8,000 Business Partner firms in North America, Europe, and Asia Pacific. Solution included e-Learning (Web-based training, interactive simulations), presentations, job aids, online Help, user’s guides, and Web conferences. Managed team of consultants in producing customized Siebel education… Show more Led worldwide cross-functional team in education/online help development, testing, and deployment.Led team in designing and developing a blended education solution for more than 8,000 Business Partner firms in North America, Europe, and Asia Pacific. Solution included e-Learning (Web-based training, interactive simulations), presentations, job aids, online Help, user’s guides, and Web conferences. Managed team of consultants in producing customized Siebel education package.Coordinated and tracked the internal and external communication activities for approximately 15 communications leaders in creating and distributing communications to senior executives and approximately 40,000 end-users. The project consisted of identifying target audiences and effective communication vehicles, and developing key messages and a comprehensive communications plan. Led team in translating education into 13 languages, including Latin America Spanish, European Spanish, French, German, Italian, French-Canadian, Japanese, Portuguese, Russian, Turkish, simplified Chinese, traditional Chinese, and Korean. Developed project documentation such as document of understanding (details project scope, size, and cost), detailed design document, and project plan. Designed and develop New Hire Orientation manual. Led weekly worldwide education and communication meetings. Show less