Trudy Ozzello Email & Phone Number

Minneapolis, MN, US

Minneapolis, Minnesota, United States

Minneapolis, Minnesota, United States

Minneapolis, Minnesota, United States

Minneapolis, Minnesota

Minneapolis, Minnesota

• Managed loyalty email marketing campaigns; overseeing member welcome, post-transaction, win-back, reward expiration, quarterly eStatement, and bonus campaigns.
• Analyzed program lifecycle communications and led the effort to consolidate distinct campaigns into one — creating efficiencies of over 90% across teams.
• Collaborated with data and analytics teams to provide reporting materials related to program service and sales activity.

Minneapolis, Minnesota

• Responsible for campaign set up, testing and launching of email campaigns on-time and on-budget for multiple clients.
• Recognized a lack of consistent documentation process for internal email testing. Created and shared out team-wide process to ensure error-free campaign deployments across multiple platforms.
• Assisted in migrating email campaigns from Oracle Responsys to SalesForce Marketing Cloud.
• Flexibly working to support 5 unique accounts, each having distinct differences in tasks and projects.

Eagan, MN

• Calculated and analyzed weekly sales reports communicating valuable data trends for multi-million dollar product portfolio.
• Audited and updated documents used by nationwide product sales field. Improvements made to consumer-facing websites reaching 12 million visitors each month.
• Conducted secret shop of non-FindLaw firm websites to create usable statistics supporting FindLaw’s lead conversion rates.
• Updated FindLaw’s social media management dashboard to allow for more subscriptions to social platform service, saving business costs of $3,300.

St. Louis Park, MN

• Represented KDWB, Cities 97, KOOL108, K102, KFAN and KTLK radio stations at concerts and events throughout the Twin Cities.
• Provided successful promotional strategies in crowds of up to 18,000 by energetically interacting with event attendees, and handled unexpected issues that arose during events.
• Actively promoted station sponsors by embodying and representing each brand.
• Clearly communicated in a professional manner and developed problem-solving skills as internal and external challenges arise, while working with 25 other employees.
• Photographed selected contest winners and radio on-air jocks to be featured on radio station websites.
• Chosen to be hired from internship position previously held.

St. Louis Park, MN

• Packed for, set up, and executed events while representing six different radio stations across the Twin Cities.
• Promoted radio stations and partnered vendors, while dynamically interacting with fans in the community.
• Updated contest winner electronic files through the Exchange database.

St. Louis Park, MN

• Worked alongside a team of five other interns and employees to cultivate customer loyalty for JonnyPops LLC.
• Became educated with all JonnyPops products and JonnyPops history (including manufacturing processes, ingredients, and backstory) in order to appropriately and accurately educate new consumers and answer questions.
• Served as a customer-focused team member by eagerly and positively presenting and sampling products in 25 local markets and grocers.
• Consistently met or exceeded designated daily quota.