Trudy Zack Fine Email & Phone Number

Florida, United States

Florida

Helping people, be it a friend, family or client, work through a problem while listening with an empathetic ear, fulfills me. People naturally open up to me and find me easy to talk to; yet, appreciate my direct approach. I went into HR because I wanted to work in business but with my focus being on the people running the business. Getting my coaching certification was a natural next step in my career. I help staff and leaders in the workplace to gain greater job satisfaction and… Show more Helping people, be it a friend, family or client, work through a problem while listening with an empathetic ear, fulfills me. People naturally open up to me and find me easy to talk to; yet, appreciate my direct approach. I went into HR because I wanted to work in business but with my focus being on the people running the business. Getting my coaching certification was a natural next step in my career. I help staff and leaders in the workplace to gain greater job satisfaction and maximize performance. I also coach professional business owners (Doctors/Lawyers) on running successful private practices and I coach individuals on life's challenges to help them move forward in ways that serve them.Check out my website and testimonials to learn more. Show less

Hollywood, Florida

- Advised on HR matters, managing a diverse team, fostering a strong culture based on respect and service excellence, coaching staff and leaders.- Knowledge management implementing learning opportunities to improve individual, team and company performance. - Planned, developed and implemented training and development programs.

Miami, Florida, United States

- Supported corporate and hotel leadership on the pre-opening team for Canyon Ranch Miami Beach hotel.- Planned, developed and executed all pre-opening training initiatives. - Facilitated train-the-trainer with management team.- Supported HRD with pre-opening on-the-job training and mass orientation scheduling.- Mentored and coached leadership on training material and content creation.- A few years later, rehired to researched, designed and implemented a custom training… Show more - Supported corporate and hotel leadership on the pre-opening team for Canyon Ranch Miami Beach hotel.- Planned, developed and executed all pre-opening training initiatives. - Facilitated train-the-trainer with management team.- Supported HRD with pre-opening on-the-job training and mass orientation scheduling.- Mentored and coached leadership on training material and content creation.- A few years later, rehired to researched, designed and implemented a custom training program on the Canyon Ranch culture reinforcing the founder's vision and values. Show less

Downtown Los Angeles

Customized management training programs and delivered training to the leadership team.

Miami, Florida, United States

- Created training tools including luxury service standards guidelines for on-the-job training.- Developed employee recognition and engagement program.- Facilitated train-the-trainer with management team.

Los Angeles, Ca & Miami Beach, Fl

- HR Manager in the Los Angeles corporate office supporting the full employee life cycle of team members at corporate.- Promoted to Corporate Training Manager leading company-wide training initiatives at all properties.- Onboarded Washington, D.C's Jefferson Hotel and assisted with HR transition.- Interim HR Director at The Tides Hotel South Beach, on site.- Conducted train-the-trainer with over 300 managers across all properties.

Santa Monica, California, United States

- Instrumental in instilling corporate culture and programs at hotel level.- Oversaw full employee life cycle.- Managed employee benefit programs.- Coached staff on employee relations issues.- Attended department meetings representing HR and communicating back to HRD.- Managed employee engagement including celebrations, anniversaries and awards.

Toronto, Ontario, Canada

- Led the development and implementation of content creation and process flow for Fairmont's "Careers" website.- Managed the creation of Fairmont and Delta Hotels ethics hotline program.- Managed complaints, investigations ensuring successful resolution.- Developed Fairmont's Health & Safety Audit with a pilot project at The Fairmont Waterfront and revised company's Health & Safety Manual.- Conducted Gallup interviews for corporate and hotel employees.

Bachelor Of Arts, Psychology

Master'S Degree, Industrial Relations