Responsibilities:1. Development of internal products within CRM/Support/Sales domains.2. Preparation of products for B2B sales.3. Enhancement of metrics.Achievements:1. Increased chatbot-driven conversation closure rate by 15 percentage points to 80%.2. Successfully mitigated penalty risks, reducing them to 4% of the company's turnover.3. Prepared Sales CRM for B2B clients.4. Prepared a support system for B2B clients.5. Achieved a 30% reduction in support costs.

Responsibilities:1. Utilization/activation of new users.2. Reactivation of lapsed customers.3. Ongoing retention of current clients.Achievements:1. Successfully tested 11 hypotheses within 3 months under highly constrained resources.2. Managed an onboarding process modification which increased the conversion rate by 7 percentage points.

Responsibilities:1. Tracking teams within the internal accelerator.2. Growth hacking.3. Assisting teams in product-related matters.4. Developing the platform of services.5. Creating an internal course for product teams.Achievements:1. Establishment of the "Number 900" service – official bank customer calls for in-depth interviews.2. Development of the MVP platform for services – 14 research teams within the bank. Within 2 months, the service was utilized by 25 teams.3. Conducted over 200 diagnostic sessions for selection into the product workshop (internal accelerator).4. Creation of workshops on MVP/AB tests/customer development/MLP/product development.5. Ambassador for product management.6. Establishment of the podcast "Unreal Product."7. Collaboration with all types of teams: internal, B2B, B2C.

Responsibilities:1. Promotion and implementation of Lean Startup methodology among product teams.2. Assistance in conducting experiments.3. Creation of Minimum Viable Products (MVPs).4. Customer Development (CustDev).5. Growth hacking.6. Conducting training sessions on Lean Startup.Achievements:1. Overseeing more than 30 projects within a year (e.g., "Refer a Friend," online applications, refinancing, etc.).2. Accelerating MVP launches from a month to 1 week from hypothesis to deployment.3. Establishment and development of the infrastructure project Landing Lab.4. Formation of the "Customer Club."5. Development of 92 landing pages within 2 years.6. Conducting over 500 interviews.