Esteban Trujillo Email & Phone Number

Chicago, Illinois, United States

• Participate in the set-up, execution and break-down of Wrigley Field, Gallagher Way, and the American Airlines Conference Center for home games, concerts, and other public and private events.
• Ability to deploy, assign, and work alongside frontline associates in designated areas during events.
• Effectively communicate and collaborate with Operations Teams, including Logistics, Guest Services, Security, Grounds Crew, and Cleaning.
• Provide administrative support by producing reports, reading BEOs, and managing the event queue.

Orlando, Florida, United States

• Provided exceptional guest service by addressing guest inquiries promptly, professionally, and courteously.
• Maintained high standards of cleanliness throughout the park, contributing to an enjoyable atmosphere for guests.

Orlando, Florida, United States

• Enhanced guest experiences by efficiently operating rides and attractions with strict adherence to safety protocols.
• Ensured high cleanliness standards by maintaining the attractions area, resulting in improved guest satisfaction.
• Conducted daily opening/closing procedures for assigned areas, guaranteeing seamless transitions between shifts for coworkers.

Orlando, Florida, United States

• Improved kitchen efficiency by streamlining prep tasks and effectively organizing workstations.
• Kept kitchen clean and organized by performing daily maintenance tasks.

Valrico, Florida, United States

• Enhanced kitchen efficiency by promptly preparing ingredients for multiple dishes.
• Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
• Maintained a clean and organized workstation.

Riverview, Florida, United States

• Supervised and kept employees operating productively by effectively delegating tasks to meet business and customer needs.
• Resolved customer complaints promptly, maintaining a high level of customer satisfaction and brand reputation.
• Oversaw cash handling procedures, maintaining accurate records of transactions and preventing discrepancies.

Riverview, Florida, United States

• Enhanced customer satisfaction by welcoming guests, efficiently managing ticket sales and providing accurate showtime information.
• Streamlined concession stand operations, resulting in reduced wait times for customers and increased revenue.
• Ensured a clean and enjoyable movie-going experience for patrons by maintaining theater cleanliness and addressing any issues promptly.

Bachelor'S Degree, Arts, Entertainment, And Media Management

Associate Of Arts - Aa, Art/Art Studies, General