Outsourcing expertise for POS, payment, & enterprise F&B clients | Onboarding, support, deployment, & relationship management | Driving growth through exceptional service.

Alpha POS Services offers premium Point-of-Sale (Focus POS) solutions in the hospitality industry to achieve greater restaurant efficiency and maximize profit.Since 2007, we have had the pleasure of serving leader's in the hospitality industry including: The Signature Room at the 95th, Topgolf USA, Tortoise Club, Two Lights, Dairy Queen and more.Achievements:- Implemented a ticketing system to better track customer inquires, support calls, and response times.- Developed a customer Help Center and guides to lead them through Focus POS system functionality and better track their ticketing requests. - Developed an excel-based Budgeting Forecast to track Alpha POS's income/expenses and determine a clear vision for future growth.- Streamlined better accounting and payment methods. Used integrations from external platforms to automate many accounting operations at Alpha.- Built and managed an internal team for Sales, Support, and Marketing.- Invested in stronger marketing materials and ad strategies to promote brand growth.

Helped to expand Chicagoland restaurant and retail customer-base for startup payment services company, Merchant Masters.