Trung Phan Email & Phone Number

Vietnam, Hcm

* Work as Senior Product Owner/Business Analyst for Opteon in partnership with Positive Thinking Company (Pycogroup) – leader innovator in property valuation in Australia & US markets. Collaborate with CEO, Head of Product, and stakeholders to discover the problems and opportunities. Collaborate with product designer in designing features and functionalities to solve validated problems. Contributing in user testing sessions to validate the conceptual design. Maintain product… Show more * Work as Senior Product Owner/Business Analyst for Opteon in partnership with Positive Thinking Company (Pycogroup) – leader innovator in property valuation in Australia & US markets. Collaborate with CEO, Head of Product, and stakeholders to discover the problems and opportunities. Collaborate with product designer in designing features and functionalities to solve validated problems. Contributing in user testing sessions to validate the conceptual design. Maintain product roadmap and release. Maintain product backlog: develop User Stories and details Acceptance Criteria, prioritize Product Backlog. Work closely with Scrum teams to develop MVPs following outcome-driven Show less

Ho Chi Minh

* Work as Lead IT Business Analyst for Aperia Solution – leader innovator in financial industry, consistently bringing new technologies to better serve acquirers, ISOs, banks and merchants.. Collaborate with US Product Owner and stakeholders. Work closely with US PO to set product vision and roadmap. Elicit business requirements/needs. Develop User Stories and details Acceptance Criteria, prioritize Product Backlog. Work closely with UI/UX team to design product and get… Show more * Work as Lead IT Business Analyst for Aperia Solution – leader innovator in financial industry, consistently bringing new technologies to better serve acquirers, ISOs, banks and merchants.. Collaborate with US Product Owner and stakeholders. Work closely with US PO to set product vision and roadmap. Elicit business requirements/needs. Develop User Stories and details Acceptance Criteria, prioritize Product Backlog. Work closely with UI/UX team to design product and get feedback from client on wireframes, mockups. Work closely with Scrum teams to develop MVPs and value-added features. Monitor and test working product to make sure it address the business problems. Actively participate in Scrum events and collaborate with Scrum Master to increase team performance. Manage team of 6 BA members. Setting objectives and key results for team members. Training business domain for team, develop team members. Report project status frequently to higher manager and involving stakeholders Show less

Ho Chi Minh

. Work as IT business analyst in Credit Card department. Analyze client's business requirements/needs through document analysis, process analysis, brainstorming, interviews, workshops, observation, etc.. Convert stakeholder's requirement into tangible deliverables such as functional specifications, data modeling, use cases, workflow/process diagrams, entity diagrams. Work closely with IT development teams as well as third-party vendors to design, validate, verify and implement the… Show more . Work as IT business analyst in Credit Card department. Analyze client's business requirements/needs through document analysis, process analysis, brainstorming, interviews, workshops, observation, etc.. Convert stakeholder's requirement into tangible deliverables such as functional specifications, data modeling, use cases, workflow/process diagrams, entity diagrams. Work closely with IT development teams as well as third-party vendors to design, validate, verify and implement the solution. Manage and monitor the solution implementation to guarantee it meet the business problems. Perform SIT, review test cases, support for UAT. Training for end users to utilize software applications Show less

Vietnam

* Work as an Business System Analyst for Openway Group – world top vendor in Payment Innovation whose client portfolio includes banks, processors, telco, fleet companies and governmental agencies covered from Europe, Asia, Africa, the Middle East and Americas.. Learn banking process and operation for gap analysis. Gathering client requirements, business analysis, writing functional specifications, installation and user guides. Work closely with development team in Russia to… Show more * Work as an Business System Analyst for Openway Group – world top vendor in Payment Innovation whose client portfolio includes banks, processors, telco, fleet companies and governmental agencies covered from Europe, Asia, Africa, the Middle East and Americas.. Learn banking process and operation for gap analysis. Gathering client requirements, business analysis, writing functional specifications, installation and user guides. Work closely with development team in Russia to design solution. Implement the solution and guarantee it meet the business needs/objectives. Perform SIT, support for UAT. Providing onsite training to clients, performing trouble shooting and bug fixingProjects: Asia Commercial Bank, Orientation Commercial Bank, SmartNet projects: migrate from legacy system to Way4, 3D secure project, Contactless project, e-wallet project Show less

Fpt

* Work as Java developer for 3 web-based software products of customer RWE – the largest Energy Utility company in Europe. Meeting and analyzing customer requests and planning for development process. Developing application for controlling and monitoring utility company systems. Deploying applications to Integration and Production environment. Supporting near shore team in Slovakia throughout projects. To study internal course to improve technical skills . Studying… Show more * Work as Java developer for 3 web-based software products of customer RWE – the largest Energy Utility company in Europe. Meeting and analyzing customer requests and planning for development process. Developing application for controlling and monitoring utility company systems. Deploying applications to Integration and Production environment. Supporting near shore team in Slovakia throughout projects. To study internal course to improve technical skills . Studying Amazon Solution Architect Certificate Show less

Hcm

Work as software developer and IT operating officer for Card Management System. Operated and monitored Core Card System. Maintained internal Card Center applications, fix error and guarantee system run smoothly. Conducted research and analysis for development of new projects. Developed and implemented new programs to support for other department’s business. Responded to create reports for the whole bank system. Studied and understood functions and responsibilities of… Show more Work as software developer and IT operating officer for Card Management System. Operated and monitored Core Card System. Maintained internal Card Center applications, fix error and guarantee system run smoothly. Conducted research and analysis for development of new projects. Developed and implemented new programs to support for other department’s business. Responded to create reports for the whole bank system. Studied and understood functions and responsibilities of every departments in the Card Center. Learning the Card professional knowledge Show less

Software Engineering, Computer Software Engineering, Distinction

Activities and Societies: Top 3 of school

Bechelor, Banking, Corporate, Finance, And Securities Law, Good