Field Support Engineer Benelux, Southern Europe, Uk And Ireland
Current- This field level technical position is responsible for delivering Industrial Scientific’s services with the highest quality to our customers at their location with a focus on four objectives: -Delivery of iNet (and non.
- Educates and assists customers on proper use of Industrial Scientific products, systems, and services
- Exercises judgment in troubleshooting and developing solutions to a variety of complex problems and technical issues involving software and hardware
- Recommends and implements technical solutions.
- Manages all customer situations in a professional and courteous manner with an emphasis on customer satisfaction and retention
- Documents, tracks, and monitors issues to ensure a timely resolution working closely to the account management team customer service relationship management team.
Jan 2024 - Present
