Kathy Truong Email & Phone Number

New York, Ny, Us

New York, Ny, Us

Product Portfolio Oversight:- Manage a portfolio of four key products throughout the entire product lifecycle, overseeing strategic planning, development, and post-launch optimization to ensure alignment with organizational goals.Successful Product Launch Leadership:- Successfully led the launch of a new operating system on an accelerated schedule, increasing sales in the Canadian market within the first six months of launch.- Facilitate weekly meetings with internal and external teams, serving as a central point of communication to ensure alignment on project timelines, address concerns, and provide a platform for collaborative problem-solving.Data-Driven Product Improvement:- Utilize SAP Analytics Cloud to benchmark product quality rates, identifying areas of improvement and providing Engineering with priority improvement projects, resulting in a significant reduction in customer return rates.Go-to-Market Strategy Excellence:- Develop and execute go-to-market strategies, surpassing sales targets and receiving positive feedback from customers. (Exceeded sales target by [add specific percentage] on our product.)Data Governance and Quality Standards:- Works with the data governance team to establish and maintain data quality standards, ensuring accurate and reliable data for product analysis.Transparent Communication and Leadership:- Present regular updates on the product roadmap and milestones to executive leadership, fostering transparency and alignment with organizational goals

Idaho Falls, Idaho, Us

Strategic Account Portfolio Management:- Managed a $6 million account portfolio, overseeing the end-to-end process to ensure the timely delivery of sustaining and new purchase orders, contributing significantly to overall customer satisfaction, and resulting in repeat purchase orders for new piloted products.Quality Assurance and Relationship Building:- Rigorously adhered to customer-provided quality requirements, guaranteeing that all deliverables met or exceeded established standards, fostering trusted relationships and enhancing customer satisfaction.Cross-Functional Communication and Collaboration:- Orchestrated seamless communication between various departments to facilitate the development, scale-up, and production of new product launches, ensuring they not only met but exceeded customer expectations.Customer Relationship Cultivation:- Cultivated strong relationships with customers through positive problem-solving and resourcefulness, leading to increased customer satisfaction and leveraging growth opportunities.Project Management and Lab Brief Leadership:- Spearheaded lab briefs with R&D partners, demonstrating strong project management skills to ensure all new developments stayed on budget and adhered to development schedules, resulting in efficient project execution.Business Development Support:- Played a pivotal role in supporting business development initiatives by coordinating samples and preparing presentations, contributing to successful new product pitches, and enhancing the overall effectiveness of business development efforts.Exceptional Problem-Solving and Resourcefulness:- Demonstrated exceptional problem-solving skills and resourcefulness in addressing challenges across the supply chain, packaging/ingredient sourcing, and manufacturing hurdles.

Levallois-Perret, Île-De-France, Fr

Holistic Product Development Leadership:- Led the end-to-end development of promotional pouches, gifts, and boxes, demonstrating a comprehensive understanding of the entire product lifecycle.Efficient Sample Management:- Successfully managed the sample intake process from suppliers, recording and evaluating samples against established briefs to ensure alignment with quality standards and exceed client expectations.Global Collaboration and Timely Delivery:- Orchestrated daily communication with multiple global offices, maintaining streamlined collaboration to consistently meet clients' timelines and exceed expectations.Effective Brief Communication and Art File Generation:- Communicated detailed briefs to the creative team based on client requests, resulting in the generation of clear and precise art files for international vendors, ensuring the production of accurate and visually appealing promotional materials.Trend Analysis and Strategy Development:- Created insightful seasonal trend presentations through thorough market trend analysis, demonstrating a keen ability to identify and capitalize on emerging trends to inform strategic product development strategies.Internal Process Optimization:- Streamlined internal systems for recording samples and improved communication channels, resulting in increased efficiency in sample evaluation and overall project timelines.

Us

Strategic Project Management:- Managed cross-functional projects involving internal and external teams to ensure seamless coordination and meet all deadlines for successful new product launches.Packaging Development Leadership:- Served as the day-to-day lead for all packaging development launches, overseeing the implementation of innovative delivery systems for trend and in-house brand formulas.Innovative Product Ideation:- Proposed new product ideas derived from in-depth market research conducted using tools such as Mintel and WGSN, contributing to the continuous evolution of product offerings.Collaborative Leadership with Stakeholders:- Collaborated closely with the Director and Vice President to oversee tasks and goals of the internal product development team, ensuring alignment with organizational objectives.Regulatory Compliance and Documentation Management:- Utilized tools like Optiva to correspond with the Regulatory Department, requesting necessary regulatory documents, validating claims, and verifying ingredients to ensure compliance.Trend Tracking and Library Maintenance:- Maintained the team trend tracker to ensure up-to-date and accurate information, for both a digital trend competitive library and a physical MANA library.Financial Oversight:- Wrote purchase orders and manages invoices using JDE for all Product Development team-related expenses, ensuring financial efficiency and accountability.Testing Coordination:- Coordinated all bulk and samples for various testing, including consumer in-use/claims, safety/RIPT, water activity, etc., and collaborates with regulatory, brand management, and copy teams to finalize claims.

Us

Product Research Market Intelligence and Competitive Analysis:- Continuously monitored emerging competitive formula innovations and shades, staying ahead of market trends and providing critical insights for strategic product development.Effective Sample Testing and Feedback Management:- Managed the sample testing process, ensuring comprehensive feedback collection from internal testers to inform product enhancements and optimizations.Collaborative Lab Management:- Led the development of lab briefs and maintained effective communication with labs and chemists, fostering collaboration to ensure the successful execution of product concepts.Strategic Coordination with R&D Labs:- Coordinated closely with R&D labs to initiate and oversee new developments, reviewing submissions and providing constructive feedback to guarantee the delivery of superior products at launch.Integrated Product Launch Strategies:- Collaborated with the Marketing team to create cohesive strategies for new product launches, aligning product features with market demands and leveraging social media channels for effective promotion.Data-Driven Pricing Strategies:- Provided suggested retail pricing for new products based on thorough market research, leveraging data-driven insights to optimize pricing strategies and ensure competitiveness in the mark

New York, Ny, Us

Defined and Implemented Product Standards:- Spearheaded the development of a comprehensive system for product standards, ensuring alignment with company goals and industry best practices.- Ensured strict vendor compliance with established product standards, fostering consistency and quality throughout the product lifecycle.Strategic Collaboration with Suppliers and Manufacturers:- Partnered with fragrance houses to secure unique fragrances for new products and enhance existing ones, contributing to the differentiation of product offerings.Quality Assurance and Vendor Oversight:- Evaluated and organized third-party product testing, guaranteeing adherence to quality benchmarks and industry regulations.- Conducted regular audits of vendor websites to ensure accurate representation of products, including correct images and ingredient lists.

New York, Ny, Us

-Provided support for Product Development team through various administrative duties-Assisted cross-functioning teams such as planning/allocating, and sales when needed-Archived fabric/trim library and kept fabric/trims organized

Us

- Maintained records of inventory- Informs others about the company mission- Monitors and post on social networks

Bachelor’S Degree, Fashion Business Management

Associate’S Degree, Fashion Merchandising Management