Ebook content writing and development

Arts Alive Foundation (CSR Project)Business Development & Key Account Management Role with responsibility for Front End and Aide & Assist in all Marketing Activities / On Ground Activation / Digital Marketing of the Company.

E-learning webinar project for Welingkar Institute. Studying and understanding orientation of the content under consideration and relevancy of the current topic. Planning and Preparing the content with competent research. Voice over recording and video hosting.

Lycodon FX Pvt. Ltd.Textual development and content writing for Nuke E-learning modules. Nuke is a node based digital compositing software produced and distributed by The Foundry, and used for film and television post-production

Script, Research & associate director for a documentary that takes you inside KiranNadar Museum of Art, entitled the first Private Art Museum of India.

Script for an upcoming documentary ‘The Fall of Glory’ based on the life of Govindas during the festival of Dahi Handi, Mazgaon Tadwadi (a small community in South Mumbai) - Famous for World Record Human Pyramid/Tower (Beating Spain).

Ramada Powai Hotel And Convention Centre, Mumbai, IndiaDuty Manager: Deal with all enquires in a professional and courteous manner, in person, on the telephone or via email. Propose and implement effective marketing strategies to maximize room occupancy levels. Assist in VIP’s arrival departure in absence of guest relation executives. Coordinating with all departments concerned in order to maintain smooth functioning of Front Office. Approvals and sign for allowances, rebates etc. , as required by Front Office cashier. Handling the entire front office operation during the absence of Front Office manager.Fortune Select Exotica, Navi Mumbai, IndiaBanquet Manager: My task was to oversee all aspects of a banquet or event, including set-up, menu selection and food preparation, serving, and cleanup. In charge of hiring, training, disciplining and reviewing banquet staff. At times working in co-ordination with banquet executive conduct tours, host food tastings and network to sell our location to prospective clients. Overall, as banquet manager I would negotiate arrangements with clients and execute a banquet that exceeds their expectations.Palms Hotel Tower and Villas, Mumbai, India Duty Manager: My task was meeting VIP guests, taking care of guest preferences,supervise and delegate work. Handling complaints, Billing, Working in co-ordination with House-keeping to get rooms cleaned in time. Conduct Front Office team briefings and training for the new employees. Extended Stay Hotels, U.S.A Duty Manager: My task was meeting guests, taking care of guest preferences,taking Check-in, Check-outs, Handling complaints, Billing, Working in co-ordination with House-keeping to get rooms cleaned in time. Also take care of Sales and Market matrix of the Hotel.

Efficient handling of calls and solving customer’s queries. Delivering information that is comprehensive enough to satisfy the customer. In addition, upgrade and up selling of company's new products and services. Handled both inbound and outbound processes. Taking up a task of a Quality Analyst, monitored quality of the calls as per the company’s parameters.