Led the implementation of the company's Customer Relationship Management (CRM) system, improving client management and sales processes.Direct the digital marketing strategy, integrating new tools and technologies to enhance online presence and engagement.Coordinate with a cross-functional team of developers, marketers, and sales professionals to align IT initiatives with business goals.Manage project budgets, timelines, and resources, ensuring projects were delivered on time and within budget.Conducte regular project status meetings, provided progress updates, and addressed any issues to keep stakeholders informed and engaged.Develope comprehensive project documentation, including project plans, user manuals, and training materials.

Managed multiple IT projects from initiation to completion, ensuring alignment with business goals and customer needs.Led a team of 15+ developers, designers, and QA engineers to deliver three customer-facing projects that improved user engagement by 25%.Implemented agile methodologies, resulting in a 30% increase in team productivity and a 20% reduction in project delivery time.Conducted risk assessments and developed mitigation plans, maintaining project continuity and minimizing disruptions.Coordinated with stakeholders to gather requirements, define project scope, and set realistic timelines.Monitored project budgets and controlled costs, achieving significant cost savings across all projects.

Managed teams of remote developers, designers, and QA Testers in Europe for an Event management application. Facilitated daily stand-ups, sprint planning, and retrospectives, ensuring adherence to agile practices.Developed detailed project plans, tracked progress, and adjusted schedules as needed to ensure timely delivery.Managed client communications, providing regular updates and resolving issues promptly to maintain high satisfaction levels.Conducted post-project evaluations to identify lessons learned and implement continuous improvement strategies.

Managed the development and launch of a Hospital Management System (HMS), improving hospital operations and patient management processes.Coordinated with a team of 9 developers, designers, and healthcare professionals to ensure the HMS met user requirements and industry standards.Developed project plans, defined scope, and established milestones, leading to the successful completion of the project on time and within budget.Facilitated stakeholder meetings to gather requirements, provide progress updates, and address any concerns, ensuring stakeholder buy-in and satisfaction.Implemented risk management strategies, identifying potential issues early and mitigating them to avoid project delays.Conducted training sessions for end-users and provided comprehensive documentation to ensure a smooth transition and effective use of the new system.Analyzed project performance data and prepared detailed reports for senior management, highlighting key achievements and areas for improvement.

Carried out class assessmentConducted Practical LessonsMentored Students* Conducted and monitored tests and examinations

• Sourcing for IT personnel based on requirements• Cold Calling• Resume formatting• Social sourcing