Trevor Jones Email & Phone Number

Oshawa, ON, CA

Toronto, Ontario, Canada

Risk steward responsible for oversight of Canada sanction program. Support 1LOD and 2LOD stakeholders with advisory guidance, control management, issue oversight and adherence to global and local policy.

Toronto, Canada Area

Senior leadership role responsible for Canada Sanction issue management. Provide oversight guidance and tracking related to sanction issues, MSIIs, audit and regulatory findings which impact HSBC Canada. Oversight of Operational Excellence Exercise for Canada Sanction workstream, point person within Canada FCC Sanctions for audit, regulator and internal.

Toronto, Ontario, Canada

Leadership position responsible for Canadian Sanction Screening Compliance, including list management, change governance, project management and supporting stakeholders in regards to Sanctions Screening policy. Provide support to LOB in relation to Sanction screening policy/regulation and potential breach reporting. Representative on local and global.

Responsible for collaboration on the build out of an AML Model Validation program and the execution, documentation and circulation of AML model validation reviews. Assess risks to RBC’s global businesses associated with the use of AML models. Support AML Governance and Oversight team on priorities involving risk assessment, oversight activities and.

Toronto, Canada Area

Provide leadership for a team of 12 Specialists and Managers organized into three teams: Client Experience, Demarket Coordination and Regulatory Support. Core responsibilities include; ownership and maintenance of internal control watch list, building a client contact strategy for a center of 70 Investigators, design a global demarket coordination process.

Provide leadership for a team of 44 (Analysts, Senior Analysts, Team Managers) forming the front line of RBCs AML FIU. Processes include: Transaction Monitoring, UTR, LCTR, Economic Sanctions Controls (US/CDN), Control List Screening, Client Risk Scoring / Enhanced Due Diligence, Wealth Management Pre-approvals and UAR.

Provide leadership to four teams comprised of 3 Managers, 30 Analysts and 2 Senior Analysts. Accountable for investigation and analytics of automated Transaction Monitoring incidents, Unusual Transaction Reports (UTR), submission of Suspicious Transaction Reports (STR) to FINTRAC, Large Cash Transaction Reports (LCTR) Oversight and Corrections, on-boarding.

Management of a department of AML Risk Analysts specializing in transaction monitoring. Subject matter expert on transaction monitoring for implementation of special projects. Manage AML and Reputation Risk in relation to automated monitoring of client accounts.

Manage risk relationships of new and renewing credit facilities. Ensure proper due diligence is maintained to protect from financial loss. Work with staff in branches to ensure proper formatting of applications. Recommend additional products and build business through opportunity spotting while maintaining productivity and focusing on continually improving.

Managed a team of specialized credit adjudication agents. Personal development of staff, human resources, scheduling with a high focus on productivity and meeting service partner agreements. Goal setting, daily rounds, side by side coaching quarterly reviews and role out of new initiatives and special projects. Act as lead for raising TS2 - ACE problem logs.

Managed a dynamic team of sales and service professionals in an inbound call center environment. Develop staff in roll as well as career planning and development. Human Resources, scheduling and maintaining a work life balance that has a mutual benefit. Sales and Service routines including goal setting, daily rounds, joint sales coaching on the fly and.

Responsible for on-boarding and training of new to role Customer Service Specialists within RBC Visa call center. Focus on system training, scripting, introducing RBC culture and remedial training for tenured staff.