Tracy Waller Email & Phone Number

Linden, Nj

Conducts continuous layered process, table, and knick knack audits in areas where deviation represents a high-risk for producing defective finished products. This drives improvements in High Speed, Automation, and Knick Knack areas within the Kitchen department, ensuring that the customer gets the premeasured ingredients needed to prepare their meals.• Assist with Gold Standard and table setup• Verifies Metal Detector setup• Verifies Production Control Point and High Speed Automation forms completeness and accuracy• Verifies finished product label accuracy

Linden, Nj

A service that delivers compelling sneak peek event videos which are educational, informational, and entertaining. They power your brand by creating a memorable message that adds momentum and gives people a feel for what their experience will be like when attending your event. Our strategy is fact-based from solid research which lends your video the relevance needed to reach its targeted audience. The videos are short, sweet, and focused on the goals of creating intimacy, energy, and connection. They captivate audiences, inspire action, and drive results. LookInsidEvents creates collaborative relationships which are rewarding, impactful and fun.Offering:• Animated videos

Avenel, Nj

AmazonFresh serves as a grocery delivery fulfillment center.• Received pallets in staging area using warehouse management software• Prepared produce and vegetable production items• Stowed prepared produce, vegetables, pre-packaged produce and vegetables using warehouse management software• Operated pallet jack to stage and stow freight• Performed inventory control functions (e.g. product removal, cycle counting, root cause analysis, barcode maintenance) to ensure timely removal of stowed inventory ensuring the availability of adequate storage space

Fort Lee, Nj

Lead enterprise test initiatives resulting in high-quality on-time deliverables to client; tracked test activities through Quality Center for reporting purposes; developed comprehensive system test plans, solid back-end testing, experience validating XML responses and writing/executing SQL Queries. Created/executed test cases for manual testing, functional/performance scripts for automated testing using QTP/LR. Participated in design reviews and requirements gathering as well as performed integration, black box, and regression, usability, and conducted cross-browser compatibility testing. Tested iOS Android applications. Team building and mentoring to junior analysts.Key Achievements:• Selected as part of business team to drive QA activities during client requirement specification phase resulting in the early identification of activities impacting QA for each initiative• Streamlined QA reports for Governance which reduced the amount of labor needed for creating the reports and improved their accuracy and timeliness

Piscataway, Nj

Setup and managed test lab as well as test initiatives; Experience testing all phases of Siebel CRM transactional and analytical applications, tested data integration using Informatica (ETL); Tested Web-based/Client-server (Java, .Net, Lotus Notes) apps; Performed end-to-end, system, functional, regression tests; tested in Agile environment, cross-browser compatibility, usability testing. Created /executed functional/performance scripts for testing using QTP/LR. Created/executed test cases for manual testing.Key Achievements:• Setup and managed QA test lab which facilitated the following types of testing: • Automated • Testing on Mac • Registration apps processed • Manual • Testing with multiple operating with fax/scan machine • Browser compatibility systems • Marketing campaigns/website • Usability optimization Key features initial rollout: • PC booking/remote access management • Conference phone • Computers equipped with VMware • Automatic pc updates (windows/3rd party • 3 Windows servers software)These key features increased productivity 12% by providing transparency into resource mgmt, exclusive storage space for automated test results, mgmt of pc updates, the ability to test software on multiple platforms.• As QA lead developed/implemented LDRP for e-commerce web site resulting in first successful fully recovered app exercise at disaster recovery site receiving formal IT commendation• Appointed QA lead tester on redesign project of company web site. At go live performed production verification testing, identified web app server failure resulting in load balancer directing traffic to one app server allowing immediate corrective action to be taken by the Enterprise Architect resource

Edison, Nj

Tested product modeling application in R&D for annuity business incorporating rate definitions, underwriting elements, simplifying calculations and rules. Created/executed functional scripts for automated testing using SQA Robot as well as test cases for manual testing. Validated test results through SQL queries, shell scripts.Key Achievement:• Successfully tested beta release of cutting edge Straight Thru Processing platform which supported life insurance verifying consistent and accurate calculations of key data as well as seamless integration between insurance functions

Jersey City, Nj

Tested new features, enhancements, and fixes to transaction banking solutions payment systems; created/executed test fax forms using Optical Character Recognition software; created/executed system test plans and test cases; designed/created reports using Crystal Reports.Key Achievement:• Created/administrated client help desk, client configuration profile module using Support Magic software

New York, Ny

Senior Quality Assurance Analyst(6/1989 – 12/1994)Coordinated the implementation of a system conversion project using vendor software to upgrade premium billing for group insurance and managed care; created/executed manual/automated test cases/scriptsKey Achievement:• Managed Quality Action Teams that investigated and resolved major policyholder service issuesGroup Insurance Supervisor(7/1986 – 5/1989)Managed collection activities for cancelled group insurance policiesKey Achievement:• Created standard collection procedures and reports which reduced delinquent accounts by 30%

Newark, Nj

Managed the following operations: Revenue Recovery, Trucks, and DocumentsStaffing ranged from 28 – 38 employees